Director of Housekeeping

Atrium Hospitality•Branson, MO

1d•Onsite

About The Position

The Director of Housekeeping at Chateau on the Lake is a full-time role responsible for managing the housekeeping department to ensure a 5-star guest experience. This involves leading a team to deliver spotless rooms and warm service, maintaining departmental budgets, and partnering with other departments to ensure smooth operations. The role requires strong leadership skills, attention to detail, and the ability to train and coach associates on cleanliness standards and brand expectations.

Requirements

3+ years of hotel management experience
Housekeeping leadership background
High school diploma (or higher)
Strong tech skills – Familiarity with Microsoft Office and hotel systems
Flexibility and stamina – ready for any shift or task, and can lift up to 50 lbs

Responsibilities

Keep the department on budget by managing labor, cutting costs, and finding savings.
Ensure a 5-star guest experience by leading a team that delivers spotless rooms and warm service.
Train and coach Associates on cleanliness standards, brand expectations, and why details matter.
Manage the department with confidence—handle staffing decisions, performance feedback, and disciplinary actions when needed.
Partner with other departments to keep operations smooth, guests happy, and the laundry moving.