Director of Housekeeping
About The Position
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. We understand what it takes to be a part of something great and we encourage you to bring your true self to work every day. We are looking for our next great team member to join our management team and lead our Housekeeping Department. The Hilton Short Hills features locally sourced food, an outdoor terrace and lounge, tennis courts and an indoor/outdoor pool to offer a memorable and enjoyable experience to our guests.
Requirements
- At least 3 years prior experience in a similar position at a hotel.
- Excellent communication and leadership skills.
- Pride in providing excellent service and high level of cleanliness of the rooms for our guests.
- Great attention to detail.
- Passion for our industry and for providing quality of service to our customers.
- Flexibility to work a variety of different shifts, including days, evenings and weekends.
Nice To Haves
- Hilton brand experience a plus.
Responsibilities
- Hiring and leading the Housekeeping staff to ensure excellent quality of service to our guests.
- Provide clear direction in assigning and instructing housekeeping and laundry staff in details of work.
- Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.
- Manage finances of housekeeping and laundry operations including budget and inventory controls.
- Analyze data and compile reports on expenditures, wages, labor, supplies etc. in relation to hotel financial forecasts and budget.
- Establish and maintain adequate supplies for efficient operation of the department.
- Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor.
- Monitor house count and make staffing adjustments accordingly.
Benefits
- Highly competitive wages.
- An exceptional benefit plan for eligible associates & your family members.
- 401K matching program for eligible associates.
- Discounts with our Crescent managed properties in North America for you & your family members.
- Discounts at Hilton Brand properties worldwide.
- Free meals in our staff dining room.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
