Director of Housekeeping

Atrium Hospitality•Sioux Falls, SD

7d•Onsite

About The Position

The Sioux Falls Sheraton is seeking a full-time Director of Housekeeping. This role is responsible for managing the housekeeping department to ensure a 5-star guest experience through leading a team that delivers spotless rooms and warm service. The position involves managing the department budget, training and coaching associates, handling staffing decisions, and partnering with other departments to ensure smooth operations.

Requirements

3+ years of hotel management experience
Housekeeping leadership background
High school diploma (or higher)
Strong tech skills – Familiarity with Microsoft Office and hotel systems
Flexibility and stamina – ready for whatever shift or task the day throws at you, and can lift up to 50 lbs

Responsibilities

Keep the department on budget by managing labor, cutting costs, and finding savings.
Ensure a 5-star guest experience by leading a team that delivers spotless rooms and warm service.
Train and coach Associates on cleanliness standards, brand expectations, and why details matter.
Manage the department with confidence—handle staffing decisions, performance feedback, and disciplinary actions when needed.
Partner with other departments to keep operations smooth, guests happy, and the laundry moving.