Director of Housekeeper

Schulte Hospitality Group•Wilmington, NC

15d

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented Executive Housekeeper with experience at a large, busy property to join the team at Hotel Ballast. The role supports the company’s hospitality-focused service culture and includes leading housekeeping operations, ensuring guest rooms and public areas meet cleanliness and maintenance standards, and managing direct reports. The position is part of a diverse hospitality management company operating more than 200 locations across 38 states and 3 countries. The company describes its workplace as inclusive, employee-focused, and supportive of employee development, with opportunities for career growth.

Requirements

Minimum of three years in a housekeeping management position.
Basic math skills.
Ability to communicate effectively verbally and in writing.
Strong leadership skills.
Ability to exceed the expectations of guests and team members.
Excellent time management skills.

Nice To Haves

Post-high-school education is preferred.
Experience at a large, busy property.

Responsibilities

Schedule room and cleaning assignments to ensure proper coverage.
Inspect assigned suites and public areas to ensure furnishings, equipment, linens, and other items are clean and in good repair.
Perform necessary housekeeping duties, including making beds, vacuuming, and cleaning.
Verify and update the status of discrepant rooms throughout the shift.
Select assigned rooms at random to check cleanliness and counsel Housekeepers on discrepancies.
Notify the General Manager and/or Chief Engineer of necessary maintenance repairs.
Hire, coach, and discipline direct reports.
Perform other duties as assigned to meet business objectives.

Benefits

Daily Pay, allowing associates to get paid today for work today.
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance and life insurance options.
401(k) plan with company match.
Paid parental leave.
Paid time off for eligible associates under the company policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.