Director of Housekeeper

Schulte Companies•Wilmington, NC

14d

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented Executive Housekeeper with experience at a large, busy property to join the team at Hotel Ballast. The role supports the company’s service culture, which emphasizes hospitality, respect, authenticity, prioritizing stakeholders, and making a positive impact. The position includes housekeeping operations and oversight of direct reports. Schulte describes its workplace as inclusive, employee-focused, and supportive of employee development and career growth.

Requirements

At least three years of experience in a housekeeping management position.
Basic math skills.
Ability to communicate effectively verbally and in writing.
Strong leadership skills.
Ability to exceed the expectations of guests and team members.
Excellent time-management skills.

Nice To Haves

Post-high-school education is preferred.
Experience at a large, busy property.

Responsibilities

Schedule room and cleaning assignments to ensure proper coverage.
Inspect assigned suites and public areas to ensure furnishings, equipment, and linens are clean and in good repair.
Perform housekeeping duties as necessary, including making beds, vacuuming, and cleaning.
Verify and update the status of discrepant rooms throughout the shift.
Randomly select assigned rooms to check cleanliness and counsel housekeepers regarding discrepancies.
Notify the General Manager and/or Chief Engineer when maintenance repairs are necessary.
Hire, coach, and discipline direct reports.
Perform other duties as assigned to meet business objectives.

Benefits

Daily Pay, allowing associates to get paid today for work today.
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance options.
Life insurance options.
401(k) plan with company match.
Paid parental leave.
Paid time off for eligible associates in accordance with company policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.
A flexible work environment and opportunities for career growth.