Director of Hospice Billing

Catholic Community Health•Lenexa, KS

About The Position

Catholic Community Health is seeking an organized, accountable, and detail-oriented Director of Hospice Billing to oversee key business-office functions supporting both Hospice and Home Care. This position leads revenue-cycle and administrative operations, manages payer credentialing and regulatory renewals, and helps ensure claims, payments, accounts receivable, records, licenses, and business-office processes are accurate, timely, and compliant.

Requirements

Associate degree in business administration, healthcare administration, accounting, finance, or a related field required; bachelor’s degree preferred. Relevant experience may be considered in place of formal education.
At least three years of experience in healthcare billing, revenue cycle, payer enrollment, credentialing, accounts receivable, or business-office operations.
Direct accounts receivable experience, including aging review, collections, denial follow-up, payment reconciliation, and resolution of outstanding balances, is highly preferred.
Hospice billing or revenue-cycle experience is highly preferred.
Experience in home care, home health, or another post-acute healthcare setting is also strongly preferred.
Previous experience supervising or directing administrative or billing staff.
Working knowledge of Medicare, Medicaid, commercial insurance, accounts receivable, payer portals, credentialing, and timely-filing requirements.
Strong organizational, analytical, and problem-solving skills, with the ability to manage recurring deadlines and multiple service lines.
Excellent written and verbal communication skills and the ability to communicate professionally with payers, clients, families, staff, and leadership.
High level of integrity, discretion, accountability, follow-through, and attention to detail.
Proficiency with Microsoft Office and electronic healthcare, billing, accounting, and payer systems.
Commitment to the mission and values of Catholic Community Hospice and Catholic Community Home Care.

Responsibilities

Oversee billing and accounts receivable operations for Hospice and Home Care, including claim submission, payment posting, denial follow-up, aging review, client balances, collections, credits, adjustments, and timely-filing requirements.
Monitor accounts receivable aging, billing performance, and financial reports; identify discrepancies, trends, unresolved balances, and risks requiring corrective action or leadership attention.
Develop and implement strategies to reduce outstanding accounts receivable, resolve denied or unpaid claims, and improve revenue-cycle performance.
Ensure required Medicare, Medicaid, commercial-payer, client, and organizational billing documentation is accurate, complete, and maintained appropriately.
Coordinate deposits and accounts-payable functions, maintain supporting documentation, and ensure transactions are routed and recorded accurately.
Serve as an administrator for applicable payer, enrollment, payment, and verification portals. Maintain appropriate portal access, user permissions, administrator assignments, and organizational information across payer systems.
Manage Home Care and Hospice business licensure, renewals, registrations, certifications, and required regulatory submissions. Complete or coordinate annual Hospice recertification and licensure requirements.
Order and monitor office supplies using sound purchasing and inventory practices.
Collaborate with executive leadership, clinical and operational leaders, payers, vendors, and external partners to resolve billing and business-office issues.
Maintain confidentiality and comply with HIPAA, payer requirements, accreditation standards, and organizational policies.
Perform other duties as assigned by the Executive Director/Administrator.