Director of Home Care

James L. West Center for Dementia Care•Fort Worth, TX

10d•Onsite

About The Position

This role is responsible for implementing and supervising the administrative policies and operations of the agency, and for administratively supervising the provision of all services to agency clients on a day-to-day basis. Key responsibilities include ensuring adherence to HIPAA and other privacy regulations, managing daily operations, organizing and directing ongoing functions, and administratively supervising the provision of quality care. The Director will ensure the implementation of agency policies and procedures, accurate and timely documentation of services, and the employment or contracting of qualified personnel. Collaboration with Human Resources is essential for staff training, evaluations, professional development programs, and staff recognition. The role involves managing turnover, fostering a positive work environment, and encouraging staff professional growth through certification and continuing education. Accuracy of public information materials, implementation of an effective budgeting and accounting system with the Accounting Team, and supervision of client satisfaction surveys are also critical. The Director must be available to agency personnel during operating hours and designate an employee to grant access to HHSC surveyors if unavailable. Responsibilities extend to planning and coordinating infection control, emergency management, quality assurance, and performance improvement efforts. This includes participating in strategic planning, researching and implementing local, state, and federal requirements, and implementing governing body directives. Recruitment, hiring, onboarding, and maintaining personnel records, as well as providing initial orientation and annual continuing education, are key functions in partnership with Human Resources. Effective communication among all organizational levels and with clients is vital, as is establishing positive relationships with the community and relevant outside organizations. Ensuring agency readiness for state inspections and/or accreditations, and performing regular audits of services and documentation are also required. The role demands cultural competency and sensitivity to diverse client needs.

Requirements

Meet one of the following requirements: Be a high school graduate or possess a G.E.D. with at least one year of experience or training in caring for individuals with functional disabilities.
Have completed two years of full-time study at an accredited college or university in a health-related field; or
Be a licensed physician, RN, licensed social worker, licensed therapist, or licensed nursing home administrator with at least one year of management or supervisory experience in a health related setting such as a Home and Community Support Services Agency, hospital, nursing facility, hospice, outpatient rehabilitation center, psychiatric facility, an intermediate care facility for individuals with an intellectual disability or related conditions, or a licensed health care delivery setting providing services for individuals with functional disabilities; or
Have a high school diploma or G.E.D. with at least two years of management or supervisory experience in a health-related setting such as a Home and Community Support Services Agency, hospital, nursing facility, hospice, outpatient rehabilitation center, psychiatric facility, an intermediate care facility for individuals with intellectual disability or related conditions, or a licensed health care delivery setting providing services for individuals with functional disabilities.
Must be able to read, write, and comprehend English.
Must provide proof of or be willing to take training as required in Texas Administrative Code 558.259.
Must be willing to complete annual training requirements as detailed in Texas Administrative Code 558.260.
Consent to a criminal history background check.
Cannot listed as unemployable on the Employee Misconduct Registry (EMR).
Cannot be listed with a revoked or suspended status on the Nurse Aide Registry (NAR).
Agree to complete a baseline and annual TB test and agree to keep it on record.
Must have a valid driver’s license and be insurable on the company auto insurance.

Nice To Haves

Up to 25% travel

Responsibilities

Ensure that all actions and decisions align with HIPAA guidelines, HHS regulations and other privacy regulations and maintain the highest ethical standards in client care and documentation.
Manage the daily operations of the agency.
Organize and direct the agency’s ongoing functions.
Administratively supervise the provision of quality care to agency clients.
Supervise to ensure implementation of agency policy and procedures.
Ensure that the documentation of services provided is accurate and timely.
Employ or contract with qualified personnel.
Work with Human Resources to ensure adequate staff training and evaluations.
Work with Human Resources to create ongoing professional development programs.
Work with Human Resources to implement staff recognition programs.
Manage turnover and ensure a positive work environment that promotes teamwork, accountability, and a client-centered approach.
Encourage and support staff in obtaining certification and continuing education that enhance their professional growth and contribute to the success of the agency.
Ensure the accuracy of public information materials and activities.
Work with the Accounting Team to implement an effective budgeting and accounting system that promotes the health and safety of the agency's clients.
Supervise and evaluate client satisfaction survey reports on all clients.
Ensure availability to agency personnel, in person or by phone, during the agency's operating hours.
Designate, in writing, an agency employee to provide HHSC surveyors entry to the agency if the administrator and alternate administrator are not available.
Planning and coordination of infection control, emergency management preparation, and quality assurance and performance improvement efforts.
Participate in the creation and implementation of strategic planning, action plans, quality improvement and performance improvement efforts.
Research, update, and implement local, state, and federal requirements, including policies, procedures, forms, and ensure implementation by all personnel.
Implement governing body directives and programs.
Work with Human Resources to recruit, hire, and onboard personnel while maintaining personnel records, processes and requirements.
Work with Human Resources to provide initial orientation, annual continuing education, and proper documentation of both processes for each employee.
Ensure effective communication among all people on the organizational chart.
Build and maintain strong communications with clients.
Establish and maintain positive liaison relationships with the community and outside organizations relevant to the agency operations.
Ensuring the agency’s readiness for state inspections and/or accreditations.
Perform regular audits of services and documentation.
Demonstrates cultural competency and sensitivity to the needs of diverse clients and their families.
Must be available during business hours.