Director of Home Care

Life Care Services • Wilmington, NC

2d • Onsite

About The Position

The Director of Home Care oversees the private duty services agency in the community. The Director initiates, implements, and evaluates goals and objectives for quality private duty services which meet and promote the standards of excellence and quality, and contributes to the total organization. The successful candidate will be responsible for building a high-performing healthcare team who will provide best-in-class home health services to the community. Leading, coaching and developing the team as they continuously improve the services provided and underlying processes to ensure excellent outcomes.

Requirements

• Bachelor's Degree or the equivalent combination of education and work experience
• Current AHA CPR certification required.
• Minimum of 3 years of career experience to qualify for role.
• Working knowledge of Microsoft Office Suite with ability to create a document or simple spreadsheet.
• Ability to learn relevant business system tools
• Attention to detail in composing, keying, and proofing professional business materials
• Customer oriented with ability to listen to and anticipate needs of the customer
• Exceptional communications and organizational skills
• Adaptable with ability to switch tasks based on shifting priorities
• Excellent written communication skills with ability to compose professional business communications via email, letter, and proposals.
• Excellent verbal communication skills with ability to present professional demonstrations
• Intuitive with ability to perceive others' feelings and motives quickly from subtle signals
• Good listening skills with ability to receive information completely and understand what is being said
• Interpersonal skills with ability to work well with all levels of the organization
• Organized with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines
• Quick study with ability to master a situation or learn new things with minimum direction or training
• Judgment with ability to formulate opinions, compare and decide with good sense

Nice To Haves

• NC RN/LPN highly preferred but not required.
• Three years of management experience in a private duty or related organization preferred

Responsibilities

• Oversees the private duty services agency in the community.
• Initiates, implements, and evaluates goals and objectives for quality private duty services which meet and promote the standards of excellence and quality, and contributes to the total organization.
• Builds a high-performing healthcare team who will provide best-in-class home health services to the community.
• Leads, coaches and develops the team as they continuously improve the services provided and underlying processes to ensure excellent outcomes.

Benefits

• We greet you warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We anticipate your needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We make you feel important.
• We embrace and value our differences.
• We ask, “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager