Director of Heart & Vascular Service Line

MemorialCare•Long Beach, CA

2d•Onsite

About The Position

This position directs and is accountable for the Adult Heart & Vascular Service Line in collaboration with physician dyad partners across the care continuum. This includes non-invasive and invasive cardiology, cardiothoracic surgery, vascular surgery, along with the various programs such as ECMO, structural heart, heart failure, etc. and any new programs developed under this service line. Ensures sound interdisciplinary partnership over service line patients across the organization: ED, perioperative, ICU, nursing floor, IRF/ARU, etc. In collaboration with the Executive Director, Clinical Institutes, assists in the development of long and short-term business strategies and operational plans. Develops long and short-term business strategies, operational plans and oversees implementation. The incumbent is responsible for executing plans and oversees implementation and progress. Responsible for quality, service, and regulatory compliance for areas of responsibility. Partners with pediatric counterparts at MCWH to ensure any cross coverage of services or transitions of care are seamless. This position has 24-hour responsibility for oversight of the coordination of care for patients and families within the identified departments, and partners with nursing units to implement care pathways. Responsible for providing business integration, operational leadership and for planning, developing, and directing patient care programs and related budgets / capital projects for assigned area. Oversees data collection and analytics to help drive patient quality/safety and business decisions. Duties also include execution on performance metrics (including but not limited to: US News and World Report, CMS Star Ratings, Leapfrog, etc.) and addressing identified gaps. Ensures adherence to accreditation / certification standards and clinical regulations, uses data analysis and performance metrics to guide quality improvement efforts. Responsible for physician alignment including physician alignment models and adoption as applicable to MHVI and academic affiliation(s). Also responsible for special projects as assigned.

Requirements

Minimum 5 years’ relevant progressive management experience required.
Demonstrated experience in developing successful working relationships at all levels of the organization
Current Registered Nurse (RN) license to practice in the state of California required.
Master’s degree required or a combination of education and professional experience that provides the incumbent with the requisite knowledge, skills and ability to successfully perform the job.

Nice To Haves

Minimum 7 years’ experience in an acute care setting with a focus on cardiology and vascular programs preferred.
Experience as a service line leader with demonstrated outcomes in program development.
Experience overseeing / managing a procedural area, including demonstrated interdepartmental collaboration for throughput.

Responsibilities

Provides leadership in collaboration with Executive leadership and physician dyad partner to plan, develop, implement and evaluate patient care programs, services and practice models including identification of business objectives, capital and other resource needs, expected operating revenues and expenses, allocation of space and organization of program personnel and other operation components.
Provides fiscal and business planning that promotes revenue enhancements and cost efficiency.
Develops, implements and monitors proforma models, operating and capital budgets, and service line profitability.
Provides leadership in collaboration with physician dyad partner for strategy, business, and program development initiatives.
Assists in the development of plans, and responsible for implementation.
With physician dyad partners, support continuous improvement efforts that promote clinical excellence, revenue enhancement and cost efficiency.
Establishes and maintains collaborative relationships.
Oversees and manages service line and programmatic staff, ensuring proper recruitment, training, and evaluation of personnel.
In collaboration with staff supervisors, ensure all MHVI programmatic services are appropriately staffed and aligned with hospital goals.
Creates and monitors infrastructure, systems, processes, and standards to achieve desired outcomes in collaboration with medical directors, leadership, department chairs and medical staff.
Ownership of policies & procedures as it relates to care pathways and ancillary areas under scope.
Participates in the development of business plans, within the context and framework of the overarching MHS / LBMC / MCWH strategic plan, for the effective implementation and operations of specific patient care programs and associated activities in collaboration with nursing unit leadership, other departments, and pediatric partners.
Proactively evaluates, recommends and secures technologies, in partnership with other departments (i.e. Periop and imaging) that advance Institutes and patient care outcomes, efficiency and consumer centricity.
Partners with other departmental leaders to plan, develop, implement and evaluate new patient care pathways and practice models including identification of clinical objectives, capital and other resource requirements, expected operating revenues and expenses, allocation of space and organization of program personnel and other operation components.
This includes transitions of care from pediatric campus to adult campus, and assisting pediatric campus as needed.
In alignment with established strategic initiatives, creates effective outreach programs to meet the needs of patients in secondary and tertiary market areas and partners with business development to implement plans.
Proactively evaluates, recommends and secures technologies, in partnership with other departments (i.e.. Periop and imaging) that advance Institutes and patient care outcomes, efficiency and consumer centricity.
Oversees data collection and analytics of all patients within MHVI umbrella to ensure quality, patient throughput, productivity, and regulatory measures are tracked.
Recommends and leads performance improvement initiatives to address any gaps.
Partners with quality department to manage any accreditations related to cardiac or vascular service offerings.
Ensures business growth plans are on track and assists in the development of effective outreach programs, partnering with marketing and business development teams to meet the needs of patients in secondary and tertiary market areas.
Assists in the establishment of new relationships in the community and cultivates existing relationships to ensure community needs are met and new referral streams are managed.
Implements physician alignment strategies including evaluation and adoption of new alignment models.
Participates and collaborates with physician recruitment initiatives.
Assists in the efforts towards achieving payer / employer / industry designations and initiatives (such as but not limited to centers of excellence, centers of distinction, bundled payment models, etc.)
Participates in any organization or system-wide committees / meetings to ensure proper MHVI alignment to organization or system goals.
Responsible for special projects as assigned, and performs other duties as assigned.