Director of Health and Wellness

Lighthouse Memory Care•Anacortes, WA

About The Position

Milestone is seeking a Director of Health and Wellness to oversee personal care staff and coordinate resident care services in Assisted Living and Memory Care communities. The role monitors resident health, ensures compliance with care plans, and leads a team focused on residents’ safety, wellbeing, and quality of life. It combines leadership, clinical expertise, and operational management and reports to the Executive Director. The Director conducts resident health assessments and care reviews, oversees staff adherence to care plans and medication protocols, supervises and develops personnel, and supports community compliance and quality improvement. The role also responds to suspected abuse, reviews and investigates incidents, and helps maintain a safe environment for residents and staff. Occasional weekend, evening, or night work and on-call availability may be required; occasional travel may also be required.

Requirements

Licensed or Registered Nurse with state-specific accreditation or license required.
First Aid certification required.
Must meet health requirements, including TB clearance, and pass required background checks.
Strong written and verbal communication skills.
Self-motivated, organized, detail-oriented, and able to work independently.
Ability to evaluate staff performance and provide coaching and training.
Compassion for and desire to work with older adults.
Ability to communicate effectively with residents, families, supervisors, and co-workers.
Ability to stand, walk, sit, use hands, reach, stoop, kneel, crouch, or crawl; talk, hear, and use vision effectively.
Ability to lift and assist residents as needed, up to 50–100 lbs occasionally.

Nice To Haves

Associate’s or Bachelor’s Degree in Nursing strongly preferred; Licensed Vocational or Practical Nurses may be considered based on state regulations.
Minimum three years’ experience in Assisted Living, Alzheimer’s, or Memory Care preferred.
Proven management experience and ability to lead staff.
Experience as a Residential Care Manager, Clinical Director, or in Risk Management preferred.
Proficiency with Microsoft Word and Excel preferred.

Responsibilities

Perform comprehensive health assessments for new residents upon admission.
Monitor resident health through assessments and care conferences.
Review staff compliance with care plans, medication protocols, and resident needs.
Coordinate and attend resident care conferences and service plan reviews.
Respond immediately to suspected resident abuse and report it according to policy.
Supervise Assisted Living and Memory Care personnel, including hiring, coaching, training, scheduling, and performance evaluations.
Address employee relations issues and implement verbal and written disciplinary actions as needed.
Attend daily management and staff meetings, resident council meetings, and family events.
Conduct community audits with the Executive Director and Regional Clinical team to monitor compliance and community security.
Review and investigate incident reports and implement corrective actions.
Ensure Continuous Quality Improvement (CQI) activities meet community goals.
Foster teamwork, guide staff, and maintain positive interactions with residents and co-workers.
Promote a safe work environment and compliance with safety standards.
Perform other duties as assigned.