Director of GTM Strategy & Operations

Wiza•Toronto, ON

12h•Remote

About The Position

Wiza is hiring our Director of GTM Strategy & Operations (reporting to our CRO) to be the operational backbone of how Wiza goes to market, and to lead the small but mighty team building the AI-powered systems behind it. This is a 50/50 split between strategic partner and hands-on builder. Half your week is in the room with our executive team and GTM leaders determining where we go next: which industries to pursue, what will support our growth up market, and how expand inside our fastest-growing accounts. The other half is shoulder-to-shoulder with your team team, building the workflows, automations, and AI agents that turn those decisions into pipeline and revenue. The playbooks you build internally inform our own best practices, as well as the product we are building. You won't just run GTM Ops — you'll be one of the most influential voices on what Wiza becomes next.

Requirements

7+ years in RevOps, GTM Ops, GTM Engineering, or Sales Ops, with at least 2 years leading people in a high-growth B2B SaaS or similar environments
A track record of building from 0 to 1, you've designed and shipped GTM motions, not just maintained someone else's
Real experience moving a company upmarket and/or running expansion plays in a fast-growing customer base
Hubspot fluency, and comfort across the modern GTM stack (Outreach, Gong, Clay, Nooks, conversational AI tools)
An AI-native instinct. You've built workflows with Claude or similar, you understand agent design, and you have a point of view on where this is all heading
Strong analytical chops, fluent enough in BI tools (HubSpot reporting, Looker, Mode, Hex) to answer your own questions without a ticket
A bias toward shipping. Strong opinions, loosely held. The instinct to ask "why" twice before building anything

Nice To Haves

Someone who loves to build, feel ownership of their work, and wants make a big impact on the GTM tech landscape
Someone who loves to get nerdy about Revenue Operations, modern GTM, AI, and high-growth companies
Someone who remembers that they are working with humans, and cares about being a positive member of Wiza's daily culture

Responsibilities

Strategic partner to the CRO and GTM leadership. You will be a key partner in shaping the future of Wiza. Bring the data, the perspective, and the operating plan.
Translate the company's biggest GTM bets into clear, sequenced plans of attack — what gets built, in what order, by whom, and against which milestones.
Ensure that we point the company in the right direction on GTM execution and keeps Sales, Marketing, CS, Product, and Finance aligned on the same plan.
Contribute to emerging playbooks— segmentation logic, account scoring, plays, signals, handoffs, enablement, and the measurement framework to know what's working.
Lead a small group of highly talented individuals who build the workflows, automations, and AI agents that make our motions hum.
Help prioritize roadmap, measure work against business impact, coach, and hire as we scale.
Own how systems like Wiza, Hubspot Claude, Clay, Gong, Nooks, Outreach, and Metabase work together, where we automate, where we add AI, and where we cut.
Build the reporting and rituals leadership uses to run the business, pipeline health, conversion, rep productivity, segment performance, expansion.
Make the insights land and turn into action.
Bring the voice of GTM operators, ours and our customers', into the roadmap.