Director of Group Sales

Loews Hotels•Kansas City, MO

2d•Onsite

About The Position

The Director of Group Sales is responsible for cultivating and managing a diverse portfolio of corporate and association group accounts. This role focuses on innovation and collaboration to drive revenue generation and enhance the hotel’s presence in key markets, aligning with the vision at Loews Hotels & Co. The position is based at the new Loews Kansas City Hotel, an 800-room property with extensive meeting and function space, connected to the Kansas City Convention Center.

Requirements

Excellent communication skills – oral and written.
Excellent networking, negotiation, and presentation skills.
Able to work flexible hours to include client entertainment.
Skilled leader with strong organizational skills.
Thorough knowledge and understanding of hotel operations.
Actively involved in key industry organizations and seen as a leader for the hotel.
Experience with group markets and segments.
Outstanding presentation skills, both oral and written.
Highly analytical, creative problem solver with strong leadership skills.
Experience with basic computer programs such as Microsoft Office.
Experience with Delphi and OPERA.
Able to work a flexible schedule, including weekends and holidays when appropriate.
College degree.
Must have 7-10 years sales experience.
At least 5 years of experience in the national market.
Experience in Hotel sales is required.

Responsibilities

Achieving quarterly sales goals aligned with rooms and food and beverage targets.
Employing a strategic approach to uncover new business opportunities to ensure a healthy lead funnel.
Providing a high level of exposure for the hotel in specific markets assigned by the Director of Sales & Marketing (DOSM).
Achieving a strong pace and meeting/exceeding individual assigned revenue goals.
Developing and improving relationships with the Loews National Sales Organization and key corporate accounts.
Conducting sales calls locally and nationally as market demands.
Developing and executing memorable site inspections.
Soliciting Group business directly and jointly with the team through strategic sales action plans.
Preparing, constructing, and presenting creative customer proposals and negotiating contracts.
Coordinating and following up with other hotel departments to ensure delivery of superior guest service upon closing.
Providing departmental colleagues with proper communication to enhance the ability to deliver exceptional service.
Conducting outside sales calls to generate new business and maintain existing business relationships.
Representing Loews Hotels & Co. in a professional manner at all times.
Promoting and applying teamwork skills.
Notifying appropriate individuals promptly and fully of problems and/or unusual matters of significance.
Being polite, friendly, and helpful to guests, management, and fellow employees.
Executing emergency procedures in accordance with hotel standards.
Complying with required safety regulations and procedures.
Attending appropriate hotel meetings and training sessions.
Maintaining cleanliness and excellent condition of equipment and work area.
Complying with hotel standards, policies, and rules.
Recycling whenever possible.
Remaining current with hotel information and changes.
Complying with hotel uniform and grooming standards.