Director of Group Sales - DC

Yotel•Washington, DC

10d

About The Position

YOTEL Washington DC is seeking a Director of Group Sales to manage group, catering, and guest-room opportunities, from the initial sales call and relationship development through detailing and servicing groups and ensuring client satisfaction. The role includes negotiating room rates and meeting-space requirements, preparing sales agreements, managing inventory, and creating Banquet Event Orders and Group Resumes. The Director of Group Sales maximizes group-room revenue by directing, coordinating, training, and supervising the Group Sales team across sales activities, follow-up, and sales administration. The position also develops rates, group ceilings, and deployment strategies; evaluates opportunities for revenue and profitability; and maintains or exceeds sales and profit budgets. The Director establishes team and individual revenue and room-night goals, coaches and motivates the sales team, and helps generate and secure new business. The role works with hotel departments and clients to deliver on guest expectations, uphold YOTEL’s culture and brand standards, conduct site inspections and presentations, and ensure contractual agreements are issued and executed accurately and promptly. The position requires flexible hours and travel, as well as the ability to adapt, work under pressure in a fast-paced environment, and maintain professional, positive relationships with colleagues, departments, and guests. Other duties may be assigned.

Requirements

Three to five years of hotel sales experience.
Flexible hours and willingness to travel.
Ability to work under pressure in a fast-paced environment and resolve conflicts.
Willingness to learn and adapt in a dynamic environment.
Professional, pleasant, and energetic manner.

Nice To Haves

Independent or boutique hotel experience.
Established client base representing fashion, art, retail, technology, media, and entertainment.

Responsibilities

Attend mandatory meetings and trainings, including BEO, group pick-up, and commercial/strategy meetings.
Develop rates, group ceilings, and deployment strategies using competitive data, demand analysis, and mix management.
Apply revenue-management skills, optimize the hotel business mix, and use historical data.
Evaluate business opportunities to maximize revenue and profitability while meeting customer expectations.
Maintain or exceed budgeted sales and profits and be accountable for monthly, quarterly, and annual revenue.
Set mutually agreed-upon team and individual revenue and room-night goals and targets.
Coach, train, and motivate the sales team to achieve results.
Research, identify, target, and secure new business as part of sales and marketing efforts.
Participate in sales events, receptions, trips, trade shows, client meetings, networking functions, and other related events.
Ensure attrition, food-and-beverage minimums, and meeting-room rental charges are met.
Work with Food & Beverage, Reception, and Accounting to exceed guest expectations.
Communicate and support company culture, vision, values, and branding standards in sales and marketing activities.
Create and deliver an on-brand YOTEL site-inspection experience; conduct tours and presentations and represent YOTEL.
Collaborate on promotions for specific accounts and time periods and develop innovative ways to uncover and capture business.
Ensure standard contractual agreements are issued and executed accurately and on time.
Manage group, catering, and guest-room opportunities from initial sales contact through relationship development, detailing, servicing, and client satisfaction.
Negotiate room rates and meeting-space requirements, prepare sales agreements, manage inventory, and create Banquet Event Orders and Group Resumes.
Organize, attend, and represent the hotel at appropriate trade and industry shows to cultivate prospects.
Participate in annual business-plan development related to sales and marketing responsibilities.
Maintain a friendly and cohesive work environment with colleagues, internal departments, and guests.