Director of Group Sales - Midwest

Loews Hotels•Tucson, AZ

7d•Onsite

About The Position

Loews Ventana Canyon Resort, recognized as an AZ Central Top Workplace, is seeking a dynamic and strategic Director of Group Sales - Midwest. This role is responsible for leading and growing a diverse portfolio of corporate and association group business across national markets. The Director will serve as a key revenue driver and brand ambassador, blending innovative sales strategies with thoughtful relationship-building to elevate the hotel’s market presence. As a collaborative leader, this individual will partner closely with internal teams to align sales initiatives with overall business objectives, ensuring exceptional client experiences and sustained revenue growth. The ideal candidate will bring a forward-thinking mindset, strong business acumen, and a commitment to excellence that reflects the service culture of Loews Hotels & Co.

Requirements

Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field, or equivalent professional experience.
Minimum of 6 years of experience in hotel sales or a related field.
Experience using sales and CRM systems such as Delphi, Salesforce, or similar hotel sales platforms.
Working knowledge of Property Management Systems (PMS) such as Opera, SynXis, or comparable systems.
Extensive experience in hotel group sales, with a strong track record of success in national markets and complex account management.
Proven ability to cultivate long-term client partnerships through trust, responsiveness, and a consultative approach.
Confident and compelling in written and verbal communication, presentations, and negotiations.
Ability to balance multiple priorities with precision, maintaining focus on both strategic objectives and day-to-day execution.
Values teamwork, diversity, and community engagement, contributing positively to both industry organizations and internal culture.

Nice To Haves

Master’s degree in business or hospitality management is a plus.
Certified Hospitality Sales Professional (CHSP) designation is preferred but not required.

Responsibilities

Develop and execute comprehensive group sales strategies aligned with quarterly and annual rooms and food & beverage revenue goals.
Analyze market trends, performance metrics, and client insights to identify opportunities for growth and innovation.
Maintain a strong and balanced pipeline of business to support year-round demand.
Identify, pursue, and secure new corporate and association group business within assigned national markets.
Strengthen existing accounts through proactive engagement, customized solutions, and consistent follow-up.
Represent the hotel in networking events, industry functions, and sales missions to expand brand visibility.
Plan and conduct impactful site inspections that showcase the hotel’s offerings and service excellence.
Create and present compelling, customized proposals that align client needs with the hotel’s value proposition.
Ensure contracts and agreements reflect both client expectations and Loews Hotels & Co standards.
Partner cross-functionally with operations, catering, revenue management, and marketing teams to ensure seamless event execution.
Regular attendance in conformance with standards.
May be required to work varying schedules to reflect business needs.
Required to attend all mandatory training sessions and meetings.
Perform other duties as assigned.