About The Position

Hilton Columbus Downtown is seeking an accomplished Director of Group Optimization to lead strategic group optimization, maximize revenue opportunities, and drive performance across a dynamic, high-volume hospitality destination. This is an exciting opportunity for a commercially minded leader who excels at balancing group demand, optimizing inventory, and partnering across Revenue Management, Sales, and Hotel Operations to deliver exceptional business results. This role is open to a remote work location. As a Director of Group Optimization, you’re not just optimizing function space usage and strategy across multiple locations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Requirements

  • A passion for spreading the light and warmth of Hospitality.
  • Acting with Integrity and always doing the right thing.
  • Inspiring others through Leadership.
  • A belief that Teamwork drives the best outcomes.
  • A sense of Ownership and accountability.
  • A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Responsibilities

  • Maximize group and catering revenue: Analyze meeting space usage, booking trends, and pricing strategies to improve Revenue per Available Square Foot (RevPASF) and drive total group revenue performance
  • Optimize function space allocation: Review, audit, and adjust group space assignments to eliminate conflicts, minimize inefficiencies, and ensure high-yield utilization
  • Enhance forecast accuracy: Leverage historical data, booking pace, and business intelligence to improve forecasting for rooms, space, and food & beverage revenue
  • Monitor and analyze booking data: Review Delphi entries, the Function Diary, agendas, and post-event data to ensure accurate records, identify discrepancies, and uncover insights to inform smarter future bookings
  • Support strategic sales decisions: Provide data-driven recommendations to Sales and Events teams to inform pricing, identify gaps, and prioritize high-value business
  • Drive cross-functional alignment: Facilitate collaboration among Sales, Events, Catering, and Revenue Management to ensure cohesive, revenue-maximizing group strategies
  • Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs

Benefits

  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
  • Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future – Our retirement plans make it easier to save for what’s next
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