Director of Golf

AccorHotelMunicipality of Jasper, AB
Onsite

About The Position

With a celebrated legacy and newly completed renovations, Fairmont Jasper Park Lodge has entered an exciting new chapter, one that redefines our iconic mountain resort as a world-class destination where nature, luxury, and heritage come together in harmony. This is a once-in-a-career opportunity to shape and lead the future of golf at one of Canada’s most renowned resort courses. As we build on our renewed vision, we are seeking a Director of Golf who will elevate the guest experience, drive commercial performance, and position Jasper Park Lodge as a premier golf destination globally. Reporting to the Hotel Manager, the Director of Golf is responsible for the overall strategic leadership, operations, and financial performance of the golf division. This role will champion innovation while honoring the rich traditions of the course, ensuring exceptional service delivery, strong revenue growth, and unforgettable golf experiences for guests, members, and tournament groups alike.

Requirements

  • Previous experience, at least five years, in the golf industry is required
  • Previous experience as a Director, Golf in a similar establishment is required
  • Diploma/Degree within Golf Management or a related field is required
  • Must be a member, in good standing, with the PGA of Canada

Nice To Haves

  • Experience within a various golf course operations is preferred (ie. resort, semi-private, private)

Responsibilities

  • Provide strategic leadership for all golf and grounds operations, ensuring a culture rooted in professional, engaging, and friendly service
  • Oversee the full golf operation including daily play, tournaments, lessons, clinics, pro shop, and course scheduling to ensure a seamless guest experience
  • Manage Golf & Grounds financial performance, including annual budgeting, forecasting, capital expenditures, and achieving strong fiscal results
  • Collaborate closely with the Corporate/Executive Director of Golf to uphold brand standards, drive strategic golf positioning, and support talent recruitment, development, and retention
  • Lead all aspects of colleague lifecycle management, including hiring, training, coaching, performance management, and workforce planning, while holding teams accountable to high standards
  • Develop and execute comprehensive golf sales, marketing, and media strategies in partnership with the Director of Sales & Marketing and Public Relations
  • Drive revenue growth by promoting all golf facilities and services, enhancing group, tournament, and leisure business opportunities
  • Build and maintain strong relationships with members, guests, corporate clients, and community partners; actively represent the resort through hosting, site visits, and play with key stakeholders
  • Ensure operational excellence through effective planning, communication, and execution of brand and service standards
  • Foster innovation within golf operations, continually enhancing the guest experience and competitive positioning of the course
  • Lead all Golf Shop retail operations, including merchandising, inventory management, and product strategy to optimize revenue and deliver a premium guest experience
  • Develop and oversee off-season and year-round golf programming, including simulator operations and instructional offerings, to extend the golf season and drive incremental revenue.
  • Participate as an active member of the Resort’s Senior Leadership Team, contributing to overall resort strategy and success
  • Champion sustainability initiatives and support environmental programs aligned with Fairmont standards
  • Ensure full compliance with company policies, health & safety standards, and operational guidelines

Benefits

  • Complimentary upgrades
  • Extended stays
  • Discounted stays across Fairmont & Raffles properties
  • Special dining discounts
  • Wellness discounts
  • Subsidized staff accommodation provided on-site
  • Comprehensive benefits package (Medical, Vision & Dental)
  • Extended benefits including Mental Health and Orthodontics for full time permanent status employees
  • Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
  • Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
  • Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & Whistler
  • Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses
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