Director of Fulfillment Center Operations, Away Team

Spreetail • Savannah, GA

9d • Hybrid

About The Position

Spreetail is seeking a high-impact Director of FC Operations to lead our Away Team — a small, elite group designed to support facility launches, crisis response, and network-wide operations excellence. This is not a traditional site-based role. You will lead a team embedded across our fulfillment center network, building operational mastery and deploying where we need you most. You will be responsible for the strategic direction of every site you support, total P&L accountability during crisis deployments, and the development of a high-performance leadership bench. When Spreetail opens a new fulfillment center, you will transition into permanent site leadership — equipped with the relationships, operating model fluency, and institutional knowledge to lead from day one. This role is built for a proven operational leader who is ready to put their toolkit to work across the network before owning their own building. If you thrive on variation, build trust fast in new environments, and want a clear path to site ownership — this is your role.

Requirements

• 5+ years in fulfillment, manufacturing, or distribution (e-commerce preferred).
• 5+ years managing salaried leaders and experience overseeing teams of 300+.
• A demonstrated track record of building safety-first cultures — you understand that protecting your team is the foundation of operational excellence, not a separate workstream.
• BS in Engineering, Operations, or an analytical Business field.
• Comfortable leading in new environments and building trust quickly with teams you haven’t worked with before. You find structure in ambiguity and bring calm to crisis.
• A problem-solver who thrives on optimizing complex systems and never settles for the status quo.
• Willing and able to travel a minimum of 25% of the time, with potential for more based on network needs, and open to relocation when placed at a future Spreetail fulfillment center.
• We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths.

Responsibilities

• Set the safety standard for every site you support. Quickly assess conditions in new environments, eliminate hazards before they become incidents, and treat near-misses as learning opportunities.
• Assume full accountability for P&L and performance metrics at every site you support, ensuring every department hits aggressive targets across Safety, Quality, Delivery, and Cost. In crisis deployments, own the turnaround. In stable periods, raise the bar.
• Travel a minimum of 25% of the time — and potentially more — to assigned and activated facilities across the Spreetail network. When a site becomes a focus, you and your team go there. When the network is stable, you are building for the future.
• Orchestrate complex labor models to manage fluctuating domestic and international inbound freight volumes while maintaining 100% on-time shipping execution across the sites you support.
• Directly mentor and develop your Away Team — including Area Managers and Operations Excellence Managers — building a bench of leaders who can deploy into any environment and perform. Foster a culture of professional growth that travels with the team.
• Collaborate with stakeholders in People & Culture, Transportation, and Vendor Management to align site operations with Spreetail’s global supply chain strategy.
• Prepare to transition into permanent site leadership at a new Spreetail fulfillment center — this placement is a core part of this role’s purpose and your career trajectory with Spreetail. Placement timing is determined by Spreetail’s network expansion plans.

Benefits

• Generous vacation policy
• Paid time-off for your wedding week
• Paid parental leave
• Support for parents of growing families
• Special gifts, swag store credit, or donations to a nonprofit of your choice (annual milestone)
• Spreetail Spotlight Awards
• Affordable medical, dental and vision plans with coast-to-coast coverage
• Free telehealth
• On-demand mental health resources
• Paid time off to give back and make a social impact

What This Job Offers

• Job Type: Full-time
• Career Level: Director