Dir Front Office BU EX

Crescent CareersPhoenix, AZ
Onsite

About The Position

This is the top front office position in the hotel. Responsible for front office operations. Includes responsibility for most or all of the following: bell stand, reservations, concierge and/or PBX. Typically a single incumbent position at a full-service hotel, including resorts. Not available or used in select service / focused service hotels. Position has multiple direct reports. Exempt status.

Requirements

  • Experience in front office operations
  • Experience managing multiple direct reports
  • Exempt status

Responsibilities

  • Overseeing front office operations
  • Managing bell stand operations
  • Managing reservations
  • Managing concierge services
  • Managing PBX operations
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