Director of Food Services

Chelsea Jewish Lifecare • Chelsea, MA

4d • Onsite

About The Position

The Director of Food Services will lead, supervise, and evaluate all food service staff, including hiring, scheduling, training, and performance management, while fostering a service-oriented culture centered on dignity, respect, and responsiveness to seniors. This role oversees all dining operations, including menu planning, food preparation, and meal service for daily meals, special events, and holidays, ensuring menus are nutritious, resident-centered, and appropriate for senior dietary needs. The Director will collaborate with clinical and wellness teams to meet prescribed dietary requirements, including therapeutic and texture-modified diets, and ensure full compliance with kosher dietary laws in accordance with community standards and rabbinic supervision. They will develop and manage the department budget, monitor expenses, control costs, and oversee purchasing, inventory, and vendor relationships. Additionally, the Director ensures compliance with all local, state, and federal health, sanitation, and safety regulations, maintaining a clean, safe, and well-organized kitchen and dining environment, and leads and supports inspections, audits, and corrective actions as needed. The role also involves engaging with residents to gather feedback, address concerns promptly and professionally, and continuously enhance the overall dining experience.

Requirements

• High school diploma or equivalent
• Must be 21 years of age or older
• Experience in food service in a long-term care environment
• Minimum of 3 years of management or supervisory experience
• ServSafe Manager Certification, and Allergen Awareness Training required
• Able to stand, sit, walk, bend, and squat for extended periods
• Capable of lifting/carrying up to 20 lbs independently and up to 50 lbs with assistance; able to push and pull objects as needed
• Strong interpersonal skills, with the ability to interact effectively with residents, families, visitors, staff, and external agencies
• Proficient in reading, writing, and following instructions in English

Nice To Haves

• Certified Dietary Manager preferred
• Ability to communicate in Spanish preferred

Responsibilities

• Lead, supervise, and evaluate all food service staff, including hiring, scheduling, training, and performance management, while fostering a service-oriented culture centered on dignity, respect, and responsiveness to seniors
• Oversee all dining operations, including menu planning, food preparation, and meal service for daily meals, special events, and holidays, ensuring menus are nutritious, resident-centered, and appropriate for senior dietary needs
• Collaborate with clinical and wellness teams to meet prescribed dietary requirements, including therapeutic and texture-modified diets
• Ensure full compliance with kosher dietary laws in accordance with community standards and rabbinic supervision, including proper separation of meat and dairy and all kosher food handling and preparation practices
• Develop and manage the department budget, monitor expenses, control costs, and oversee purchasing, inventory, and vendor relationships
• Ensure compliance with all local, state, and federal health, sanitation, and safety regulations, maintaining a clean, safe, and well-organized kitchen and dining environment
• Lead and support inspections, audits, and corrective actions as needed
• Engage with residents to gather feedback, address concerns promptly and professionally, and continuously enhance the overall dining experience

Benefits

• Comprehensive benefits package, including Health, Dental, Vision, company-funded Life Insurance, and optional STD, LTD, Accident, and Critical Illness coverage.
• Financial and educational support, such as a 403(b) retirement plan, Flexible Spending Account, and tuition reimbursement.
• Generous paid time off, including vacation, sick time, and a paid birthday.
• Great workplace perks, including free meals, free parking, and a state-of-the-art facility with an inclusive, supportive culture.
• Rewarding career opportunities within an outstanding and well-recognized organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED