Director of Food & Beverage - MGM Springfield
About The Position
The Director of F&B Operations will support the property VP Food & Beverage in providing direction and leadership to assigned restaurant and QSR venues and teams. Provide direction and leadership for the Restaurant Venues and teams consistent with the MGM brand. They are responsible for leading the restaurant management team in achieving the operational and financial goals of each restaurant, monitoring the performance, scheduling and training of the staff, maintaining the facilities in accordance with MGM Resorts service standards, and ensuring high customer satisfaction and an exceptional dining experience. All duties are performed in accordance with company policies and procedures.
Requirements
- 4+ Years of Prior Relevant Experience Required
Nice To Haves
- Previous experience managing employees under a collective bargaining agreement preferred
- Previous experience working in a similar resort setting preferred
- Bachelors degree preferred
Responsibilities
- Oversee assigned venue restaurant leadership, including establishment and achievement of profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotion
- Oversee the implementation and execution of policies, operating procedures and training programs, directives, menus, work schedules, rules and regulations for the restaurant staff
- Interview, select, train, supervise, counsel and coach restaurant staff for the efficient operation of the outlet. Drive employee engagement through coaching, training, and development
- Regularly review and evaluate the degree of customer satisfaction of the individual outlets, to recommend and provide feedback on new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in competitive environment requires such change
- Utilize resources provided by COE’s to manage sales, drive profits, manage labor, and control expenses
Benefits
- Healthcare, financial and time off benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
- medical, dental, vision, life insurance, 401(k) plans, and time off plans
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What This Job Offers
Job Type
Full-time
Career Level
Director
