Director of Will Rogers Memorial Center Food & Beverage

Dickies Arena•Fort Worth, TX

6h•Onsite

About The Position

Trail Drive Management Corp (TDMC) is looking for a Director of Will Rogers Memorial Center Food & Beverage to assist in the establishment and successful execution of an in-house food and beverage operation throughout the WRMC grounds. They will have direct oversight of specific WRMC food and beverage leaders and work in conjunction with Trail Drive Management Food & Beverage Supporting Department Heads. They will have and drive accountability for short and long-term menu development, event staffing, event planning, and budget management for the WRMC campus. This position is also responsible for ensuring that exceptional hospitality is provided, alcoholic beverages are served safely, and food quality and sanitation standards are always maintained.

Requirements

10+ years of experience in food & beverage operations with 5+ years in a supervisory/management capacity.
Experience in a sports and/ or entertainment venue is strongly preferred.
Previous experience leading large teams; inclusive of managers, supervisors, and part-time team members (50+ strongly preferred)
Demonstrate knowledge in and experience with food and beverage operational procedures, budgeting, menu development, menu costing, short and long-term event planning
Demonstrate knowledge in and experience with team member recruitment, training, development, mentoring, and counseling
Demonstrate ability to complete projects in a reliable, productive and expedient manner while adhering to strict deadlines.
Current and/or Previous Certification in Safe Food Handling and Responsible Alcohol Service strongly preferred.
Experience implementing and operating Point of Sale and purchasing-related technology
Experience with computerized workforce management software is strongly preferred
Excellent verbal and written communication skills
Ability to solve problems and prioritize multiple tasks in a fast-paced, high-energy environment
Ability to work independently and in a team environment
Ability to work a flexible schedule including � nights, weekends, and holidays.
Able to communicate effectively with management, guests, and team members.
Ability to operate company vehicles and possess an active driver�s license.

Responsibilities

Partner with all Will Rogers Memorial Center and Trail Drive Management leadership to ensure successful events, with special consideration and accountability for all F&B operations.
Assist with the ongoing establishment and enforcement of Trail Drive Management Corp. policies and practices at WRMC.
Work closely with other team members and other departments to ensure food & beverage department-specific procedures, tasks and goals are met, consistent and effective communication occurs, efficient operational performance and a positive reputation of the venue within the market/ industry is established and maintained.
Manage a team containing multiple direct reports and a leadership team in excess of 10 full-time leaders.
Oversee/ Support the leadership of a shared part-time workforce, which may require the use of temporary team members and/or Not-for-Profit groups.
Mentor department managers to develop their skills and leadership abilities.
Support the concept development and operating plan establishment for all food and beverage areas/ throughout the grounds, which may include, but is not limited to, vending, hawking and local food truck programming.
Identify and develop promotions and ensure execution of programs to enhance guest experience.
Oversee the hiring, training, staffing and scheduling of food and beverage team members.
Engage with venue guests, as well as team members to ensure exceptional hospitality is always received.
Build and maintain strong relationships with venue staff, sponsors, clients, guests, subcontractors, etc.
Regularly obtain feedback from clients and guests to improve operations.
Respond to and assist in any departmental guest service issues.
Conduct routine staff meetings to discuss procedures, problems, policy changes, daily & event activity, and any other department-specific items.
Ensure the team food & beverage team members and leaders have the tools necessary to complete their jobs.
Follow and enforce policies associated with the safe service of all alcoholic beverages.
Enforce, execute and maintain all safety, security and sanitation standards throughout the venue.
Ensure food quality in presentation and production.
Oversee and support the mentorship and development of F&B managers, supervisors and team members daily.
Ensure that regular walkthroughs are being conducted in both FOH and BOH for every event.
Thoroughly and accurately use all selected systems (Purchasing, Point-of-sale, Work Force Management, and more).
Participate/ drive the development of the annual operating budget and make recommendations for annual capital improvement purchases and projects for long-range repairs and improvements to the venue.
Achieve daily sales and assigned cost goals.
Achieve assigned annual budget goals.
Ensure completion and submission of the required daily and monthly reporting.
Perform other duties as assigned.