Director of Food & Beverage Services

Opus Newton•Newton, MA

1d•Onsite

About The Position

The Director of Food and Beverage Services provides strategic and operational leadership for all dining programs across the campus, ensuring a high-quality, resident-centered experience. This role oversees all aspects of food and beverage operations, combining culinary innovation, financial stewardship, regulatory compliance, and team leadership to deliver efficient, sustainable, and health-conscious meal services. With a strong understanding of the impact dining has on overall well-being, the Director is responsible for creating an engaging environment that supports the social, emotional, and physical health of residents. By optimizing operations and fostering a culture of excellence, this role ensures that the dining program enhances community satisfaction and contributes to a vibrant, welcoming place that residents are proud to call home.

Requirements

Minimum of 5 years of food and beverage management experience
Experience overseeing large-scale dining operations, catering, and special events
Strong budgeting, cost control, operational management, and financial planning skills
Experience with inventory management, purchasing systems, and operational reporting
Proficiency in POS systems, Microsoft Office Suite, and Google Workspace
Extensive knowledge of food safety regulations, sanitation standards, and health code compliance
Current ServeSafe certification required
Proven ability to lead, motivate, and develop high-performing teams
Strong communication, organizational, and interpersonal skills
Commitment to delivering exceptional resident and guest experiences

Nice To Haves

Leadership experience within senior living, hospitality, healthcare, or high-volume dining environments preferred
Liquor license certification strongly preferred

Responsibilities

Lead the development and execution of diverse, seasonal, and nutritionally balanced dining programs
Oversee menu planning, catering services, and special events across the community
Ensure meal offerings support resident wellness, satisfaction, and dietary preferences
Monitor dining quality, presentation, and overall service standards
Create a resident-centered dining experience by actively gathering and responding to resident feedback
Support flexible dining options, including take-out services and convenience store offerings
Foster a welcoming and engaging dining environment that promotes community connection and satisfaction
Address resident concerns and continuously identify opportunities to enhance dining services
Develop and manage departmental budgets, operational costs, labor expenses, and inventory controls
Implement strategic purchasing practices and utilize GPO resources to maintain financial sustainability
Monitor operational performance and identify opportunities for increased efficiency and cost savings
Utilize POS systems, Microsoft Office, and Google Workspace tools to support reporting and operational effectiveness
Ensure compliance with all health, sanitation, food safety, and workplace safety regulations
Conduct regular inspections to maintain cleanliness, safety, and regulatory standards
Oversee responsible alcohol service operations and maintain liquor license compliance
Maintain current knowledge of food service regulations and industry best practices
Recruit, hire, train, supervise, and develop culinary and dining services staff
Manage staff scheduling and ensure appropriate operational coverage across all shifts
Foster a culture of hospitality, accountability, teamwork, and operational excellence
Provide coaching, performance management, and ongoing professional development opportunities