Director of Food and Beverage

Lodging Dynamics • Seattle, WA

2d • Onsite

About The Position

The Charter Hotel Seattle is looking for a Director of Food and Beverage to join their team. This role involves managing the overall daily operations of the Fog Room Sky lounge, the newly opened cinder+salt restaurant, in-room dining, and banquets. The Director will be responsible for maintaining established quality and service standards, maximizing profits, controlling expenses, and ensuring sanitation, safety, and food quality. This position also ensures the smooth operation of dining room and banquet functions by directing staff activities and facilitating prompt and accurate guest service. The Director will establish policies, manage personnel, and ensure compliance with all applicable laws and Hilton standards.

Requirements

• Minimum 3 years' experience as a Restaurant General Manager or Director of Food and Beverage.
• Food Handler and Alcohol Awareness Certifications.
• Extensive knowledge/experience of effective beverage programs for multiple outlets.
• Excellent skills in budgeting, expense management, inventory, payroll, labor costing, staffing, marketing, owner relations, PL management and communication.
• Able to diplomatically deal with difficult situations and people while exhibiting a consistent level of integrity and professionalism.
• Able to interpret a variety of instructions and regularly exercise independent judgement and discretion about matters of significance.
• Previous systems knowledge and experience with Microsoft products, Point of Sales Systems (Oracle Symphony), Open Table, and ProfitSword.

Nice To Haves

• Bachelor's Degree in Business or Hospitality/Restaurant Management or equivalent field is preferred.
• Hotel experience is preferred.

Responsibilities

• Manage the overall daily operations of the Fog Room Sky lounge, cinder+salt restaurant, in-room dining, and banquets.
• Maintain established quality and service standards.
• Maximize profits and control expenses.
• Ensure sanitation, safety, and food quality.
• Ensure the smooth operation of the dining room and banquet functions by directing the activity of staff.
• Facilitate the prompt and accurate seating and service of all guests.
• Manage all activities of the Food & Beverage Team.
• Establish policies taking into account all plans including business policies, revenue plans, revenue achievement proposals, training plans and the direction of business.
• Manage, supervise, and administer all F&B personnel.
• Motivate employees and support self-improvement through continual training and feedback.
• Evaluate employee performance on a regular basis.
• Attend and lead appropriate training sessions as required.
• Receive and handle customer complaints.
• Have an intimate knowledge of Hilton service, product and operational standards.
• Check each workplace for any problems and inspect work readiness.
• Supervise and evaluate employees' professional appearance and attitude to enhance service quality.
• Supervise employees' compliance with sanitation, cleanliness, fire prevention, health and safety standards.
• Direct and supervise employees to keep the workplace safe.
• Create a revenue goal for the F&B department.
• Make detailed plans and report on them.
• Assist in the creation and manage F&B budget/forecasts.
• Manage and improve profit/loss for the improvement of revenue and operational profit.
• Write Loss and Profit variance reports and report to the GM.
• Manage the expenditure of each account in the budget in an efficient manner.
• Make long- and short-term plans and assignments.
• Comply with company regulations.
• Provide essential support in handling any problems that may arise.
• Hold regular meetings to operate smoothly with other related departments.
• Frequently meet and cooperate with other related departments.

What This Job Offers

• Job Type: Full-time
• Career Level: Director