Director of FOH & Beverage Operation

LaCoco's Pizza•Chicago, IL
•Onsite

About The Position

LaCoco's is seeking an experienced, hands-on restaurant leader to manage its Front-of-House and Beverage Operations. This is a high-volume restaurant, sports bar, and pizzeria with significant dine-in, carryout, delivery, and private-event business. The company is undergoing a major expansion, including a new second-floor dining room, rooftop dining, an additional bar, and increased seating. The role requires leading people, building systems, and managing a busy restaurant floor directly, rather than from an office. The Director will report to the General Manager and oversee approximately 16-20 FOH and bar employees, focusing on operational execution and team development.

Requirements

  • Proven management experience in a high-volume restaurant, sports bar, full-service pizzeria, bar & grill, or casual/upscale-casual restaurant.
  • Experience managing both FOH and beverage operations is strongly preferred.
  • Ability to walk into a busy restaurant and immediately identify needs.
  • Skills in proper scheduling, employee training, accountability, guest problem-solving, bar control, leader development, and managing teams during high-volume service.
  • Must be a hands-on operator who leads from the floor.

Nice To Haves

  • Experience with private parties, special events, high-volume sports events, or restaurant expansion.

Responsibilities

  • FOH and bar scheduling
  • Recruiting, interviewing and developing employees
  • New-hire onboarding and training
  • Server, bartender, busser and runner performance
  • Guest-service standards
  • Dining-room and bar execution
  • Opening and closing procedures
  • FOH labor management
  • Bartender leadership and training
  • Beverage standards and consistency
  • Liquor ordering and inventory coordination
  • Inventory-variance follow-up
  • Guest recovery
  • Major sporting events and UFC/PPV execution
  • Private-party planning and FOH execution
  • Seasonal drinks and beverage promotions
  • Developing Shift Leads and future managers
  • Working closely with the GM, Production/BOH leadership and Marketing

Benefits

  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedules
  • Comfortable working environment
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