Director of Financial Aid

Louisiana Community and Technical College System • Monroe, LA

1d

About The Position

1. Regulatory Compliance & Policy Oversight
o Interpret, apply, and update institutional policies to ensure full compliance
with federal and state regulations and statutes.
o Serve as the institutional liaison with federal, state, and external auditing
agencies; prepare for program reviews and audits.
o Monitor and manage Return of Title IV calculations, satisfactory academic
progress (SAP) appeals, professional judgment requests, over-awards, and fund
reconciliation.
2. Program Administration & Fund Management
o Oversee packaging, awarding, disbursement, reconciliation, and reporting for
all financial aid programs (e.g. Pell, Direct Loans, state grants, work-study).
o Develop and monitor financial aid budgets, project expenditures, review fund
balances, and make strategic decisions to optimize utilization and avoid over
commitments.
o Lead any new implementation and maintenance of the Banner financial aid
management system, integrations, and data integrity processes.
3. Leadership & Staff Management
o Hire, train, supervise, and evaluate staff in the Financial Aid Offices
college wide.
o Establish work priorities, delegate tasks, ensure cross-training, and build
departmental capacity for operational excellence.
o Promote continuous professional development and maintain staff awareness of
changing regulations and best practices.
4. Strategic Planning & Enrollment Support
o Collaborate with enrollment management, admissions, registrar, student
services, and academic departments to integrate financial aid strategies into
recruitment, retention, and completion efforts.
o Use data and trend analysis to recommend enhancements for policies, processes,
and systems that improve student access, operational efficiency, and
institutional goals.
o Lead initiatives around default prevention, financial literacy, scholarship
programs, and award strategies to support student success.
5. Student & Public Engagement
o Oversee financial aid advising, workshops, and outreach to students, parents,
high schools, community partners, and internal stakeholders.
o Ensure timely, transparent, and clear communication regarding aid eligibility,
award letters, rights and responsibilities, appeals, and regulatory changes.
6. Reporting & Data Analysis
o Prepare and submit required reports (e.g. FISAP, IPEDS, Gainful Employment,
institutional schedules, state agency reports) in a timely and accurate manner
in coordination with other related college staff.
o Analyze departmental metrics (e.g. processing times, appeals trends, default
rates) and present findings to executive leadership.
o Conduct or commission audits of internal procedures to assure accuracy,
consistency, and quality control.
7. Other Duties
o Participate in professional organizations, conferences, and continuous
learning in financial aid.
o Serve on college committees, contribute to institutional planning, and support
special projects as assigned by senior leadership.

Requirements

• Bachelor’s degree from an accredited institution (advanced degree preferred)
• Substantial experience (typically 7+ years) in higher education financial aid administration, including progressively responsible leadership roles
• Demonstrated knowledge of federal and state financial aid regulations, especially Title IV
• Advanced Experience with Banner financial aid systems, Microsoft Excel
• Strong analytical, decision-making, and budget management skills
• Excellent written and verbal communication, interpersonal, and customer-service skills
• Proven ability to supervise, mentor, and develop staff
• Experience with default management, financial literacy programs

Responsibilities

• Regulatory Compliance & Policy Oversight
• Program Administration & Fund Management
• Leadership & Staff Management
• Strategic Planning & Enrollment Support
• Student & Public Engagement
• Reporting & Data Analysis
• Other Duties

Benefits

• As a member of the Louisiana Community and Technical College System, Louisiana Delta Community College has an attractive benefits package with a wide variety of benefit options.
• Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program.
• Specific benefits depend on job category, percent effort and length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Director