Director of Financial Aid

Ivy Tech Community College•Terre Haute, IN

1d•Onsite

About The Position

Under the direction of the Vice Chancellor of Enrollment and Student Success, the Director of Financial Aid will lead the financial aid operations at the Ivy Tech – Terre Haute Campus and related sites. This role involves leading campus efforts to assist students with financial aid processes, administering various aid programs, managing appeals, conducting outreach, and supervising staff. All responsibilities must be conducted within the parameters of FERPA, other applicable regulatory requirements, and professional standards.

Requirements

Bachelor’s degree required.
Three or more years’ experience administering financial aid programs.
Must demonstrate ability to build and maintain strong, authentic relationships.
Strong organizational skills and superior attention to detail required.
Proven success simultaneously managing multiple projects and initiatives required.
Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

Nice To Haves

Master’s degree preferred.
Supervisory experience preferred.
NASFAA Professional Credentials or Certified Financial Aid Administrator (FAAC®) designation preferred.

Responsibilities

Lead efforts on campus to assist students with filing their Free Application for Federal Student Aid (FAFSA), student loans, resolving financial aid issues, completing verification, and getting into a paid status before the start of classes.
Administer and fully utilize the Federal Work-Study Program.
Administer scholarships and institutional aid, including the Ivy Tech Grant and the Ivy Tech Scholarship, and organize campus scholarship committees.
Review emergency aid requests in conjunction with other campus offices.
Organize and serve on the campus Satisfactory Academic Progress (SAP) appeals committees.
Manage the campus unusual and special circumstances review process.
Conduct financial aid outreach to current Ivy Tech students and prospective Ivy Tech students in the local community.
Establish effective relationships with key campus personnel and work closely with campus enrollment services and student success staff members.
Supervise, train and monitor performance of Financial Aid Staff.
Other duties logically associated with this position may be assigned.

Benefits

Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
Dental plan with no-cost preventive services and coverage for orthodontia
Vision plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Wellness program with opportunities to earn $250 in Wellness Rewards
Flexible Spending Accounts for healthcare (limited purpose) and dependent care
10% employer retirement contribution, fully vested after two years
Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Short-term and long-term disability benefits
Fee remission for employees, spouses, and dependent children
Tuition assistance for undergraduate, graduate, and doctoral programs
Paid professional development opportunities
Generous paid time off, including vacation, sick leave, holidays, and winter recess
Flexible work arrangements where available
Paid childbirth recovery leave (8 weeks)
Paid parental leave (4 weeks)
Eligibility for Public Service Loan Forgiveness
Additional discounts on gym memberships, transportation, and various retail services