Director of Finance & Property Operations (LATAM)

Chapman Management Group, LLC
Remote

About The Position

Chapman Management Group (CMG), a Washington, DC-based boutique property management firm specializing in affordable and multifamily housing across the DC, Virginia, and Maryland region, is seeking a LATAM Director of Finance & Property Operations. This is a senior role just below the executive level, ideal for a high-performing leader with the capability and ambition to grow into a C-suite position. The Director of Finance & Property Operations will oversee portfolio-wide financial performance, property operations, reporting, and compliance. This role partners closely with ownership to design and implement systems, processes, and policies that support disciplined growth and best-in-class operations.

Requirements

  • Bachelor's degree in finance, accounting, real estate, business administration, or a related field required.
  • 3–5+ years of progressively responsible multifamily property management experience, including portfolio or regional-level oversight.
  • Demonstrated track record managing property and corporate budgets, analyzing financial statements, and driving NOI and cash flow performance.
  • Direct experience supervising regional and property managers and leading on-site teams in a high-volume, deadline-driven environment.
  • Strong understanding of multifamily operations, including leasing, maintenance, resident relations, and basic landlord-tenant law; experience with affordable housing programs is a plus.
  • Advanced proficiency with property management and accounting software (Entrata, Yardi, RealPage, MRI, or similar) and strong skills in Excel and Microsoft Office.
  • Excellent English verbal and written communication skills.
  • Exceptional organizational skills and strong analytical and problem-solving abilities.
  • High level of professionalism, integrity, and discretion, with a strong sense of ownership and follow-through.
  • English proficiency is required.

Nice To Haves

  • Advanced degree (MBA, MS in Real Estate/Finance) and/or professional designations (CPM, CAPS, CPA) strongly preferred.
  • TCS preferred/required within first 6 months of hire.

Responsibilities

  • Lead the preparation, review, and consolidation of annual operating budgets at both the property and corporate levels.
  • Oversee monthly, quarterly, and annual financial and operational reporting for all properties, ensuring accuracy, timeliness, and clarity for ownership, lenders, and investors.
  • Monitor performance against budget and pro forma; perform variance analysis and drive corrective action plans to achieve NOI, cash flow, occupancy, and delinquency targets.
  • Supervise and support regional and property managers, providing ongoing coaching, performance feedback, and accountability for results.
  • Coordinate with HR on hiring, onboarding, performance reviews, disciplinary actions, and terminations for property management staff.
  • Develop, write, maintain, and enforce process guides, standard operating procedures, and policy manuals for property operations and corporate functions.
  • Ensure compliance with fair housing laws, landlord-tenant requirements, company policies, loan covenants, and affordable housing program rules.
  • Implement and maintain organizational systems to track key deadlines, projects, and compliance tasks across the portfolio.
  • Oversee effective use of property management and accounting software (Entrata) and lead process improvements to increase efficiency and data quality.
  • Collaborate with ownership and senior leadership on strategic initiatives, including capital planning, portfolio optimization, and new property onboarding.

Benefits

  • Flexible PTO: Enjoy the freedom to use your available PTO days whenever you choose throughout the year, with only two mandatory dates.
  • Room to Grow: We offer real opportunities for career growth and professional advancement within the company.
  • Competitive Salary
  • Work from Home / Remote
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