Director of Field Operations, Mission Critical

Ryan Companies US, Inc.•Minneapolis, MN

About The Position

Ryan Companies US, Inc. is looking for a Director of Field Operations to join our national Mission Critical sector! The Director of Field Operations is responsible for all activities within their assigned team/client, with a primary focus on leading field operations for our Mission Critical sector, specifically serving hyperscale and co-location clients. This role works in close partnership with the VP of Construction, Field Teams, and Project Teams to ensure operational excellence, project success, and strategic team development.

Requirements

Position requires verification of employment to work in the U.S.

Responsibilities

Lead Mission Critical Field Operations: Direct and manage all field activities for hyperscale and co-location data center projects, ensuring alignment with client expectations and project goals from inception to completion.
Oversee Project Start-Up: Take ownership of the initial phases of project mobilization, including site logistics planning, safety program implementation, and establishing project team structure to ensure a successful and efficient project launch.
Own Schedule Development and Management: Drive the creation of detailed project schedules during the proposal stage and maintain rigorous oversight throughout the project lifecycle, proactively identifying and mitigating risks to ensure on-time delivery.
Build, Place, and Mentor Staff: Strategically build a high-performing field team by leading the recruitment, hiring, and placement of staff. You will be responsible for mentoring team members, ensuring they understand what is expected of them, and holding them accountable for performance through regular feedback, development conversations, and timely recognition.
Client Engagement: Play a significant role in presentations to prospective clients and participate in ongoing client relationship programs, acting as a key representative of Ryan's field operations expertise.
Project Profitability and Controls: Achieve maximum profit on each project in a manner consistent with Ryan’s long-term interests. Ensure that robust cost control techniques, proper communication, and documentation procedures are adhered to on all projects.
Team Training and Development: Train team members in best-in-class estimating, scheduling, and construction management techniques. Further develop and train subordinates on new and existing computer programs and "Ryan Tools" to ensure consistent and effective use.
Employee Management: Assist the Vice President of Field Operations in the employee evaluation process, making recommendations for compensation. Handle termination issues (layoff or firing) when appropriate, with the direct involvement and approval of the Vice President of Field Operations.
Project Lifecycle Management: Review all estimates generated within the team for completeness and competitiveness. Ensure proper project close-out and that punchlist work is completed in a timely manner. Keep accounts payable and accounts receivable current on all assigned projects. Assist the project team in the approval and monitoring of subcontractors.
Operational Reporting and Strategy: Prepare monthly reports for the Vice President of Field Operations on the status of all assigned projects. Actively participate in Field Manager/Field Coordinator meetings and support decisions made. Assist the Vice President of Field Operations in project/personnel assignments, workload monitoring, and accomplishing field operation “Action Plans.”
Industry Leadership: Stay current on regional union issues, reviewing and approving project labor agreements. Remain informed about new developments in the construction industry and communicate them to your team members.