Director of Field Application Engineering

StandexFairfield, OH
Hybrid

About The Position

Standex Electronics is a worldwide market leader in the design, development and manufacture of standard reed switch-based sensor solutions and custom electro-magnetic components, including magnetics products. We are a global team of problem solvers who can provide custom and/or standard solutions through our diverse and dynamic capabilities. Our approach is to strategically partner with customers to conquer challenges and deliver reliable high-quality results through our engineering and components. These parts serve an array of markets globally, and through our customer driven innovation – improve the overall performance and efficiency at which end products operate. We are seeking a dynamic and experienced Director of Field Application Engineering to lead our team of technical experts in providing exceptional support to our customers. The Director of Field Application Engineering will play a pivotal role in driving customer success by understanding their unique requirements, providing technical guidance, and ensuring seamless integration of our products into their applications.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s degree preferred).
  • 7+ years of experience in Field Application Engineering, Sales Engineering, or technical consulting roles.
  • Proven leadership skills with experience managing and developing high-performing teams.
  • Strong technical aptitude and expertise in relevant technologies, platforms, and industries.
  • Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
  • Strategic thinking and problem-solving abilities, with a track record of driving revenue growth through presales support.
  • Ability to travel as needed to support customer engagements and sales activities.

Nice To Haves

  • Strong analytical and strategic thinking skills, adept at translating data into actionable insights.
  • Strong level of business acumen and the ability to understand various business scenarios.
  • Strong self-management skills, including accountability, goal setting, self-motivation, and time management.
  • Strong organizational skills with a process-oriented mindset
  • Communication, collaboration, and interpersonal skills with the ability to influence others.

Responsibilities

  • Lead, mentor, and coach a team of FAE's.
  • Set clear goals and expectations for the FAE team and provide regular feedback and performance evaluations.
  • Foster a collaborative and supportive team environment focused on achieving sales targets and delivering exceptional customer experiences.
  • Partner with sales leadership to understand customer requirements and develop tailored solutions.
  • Lead technical presentations, demonstrations, and proof-of-concepts to showcase product capabilities and address customer needs.
  • Collaborate with product management and engineering teams to ensure alignment between customer requirements and product roadmap.
  • Develop and maintain technical sales collateral, including presentations, case studies, and product documentation.
  • Provide training and enablement sessions for the sales team on product features, competitive positioning, and industry trends.
  • Support the development of sales strategies and go-to-market plans for key products and solutions.
  • Serve as a technical advisor to customers, helping them understand the value proposition of our products and solutions.
  • Build and maintain relationships with key stakeholders, including technical decision-makers and influencers.
  • Participate in customer meetings and workshops to gather requirements, assess technical fit, and address any concerns or objections.
  • Stay current on industry trends, competitor offerings, and emerging technologies relevant to our products and solutions.
  • Identify opportunities for process improvement and automation to streamline activities and enhance efficiency.
  • Drive innovation and experimentation to differentiate our offerings and drive competitive advantage.
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