Director of Field Application Engineering

Standex • Fairfield, OH

6d

About The Position

We are seeking a dynamic and experienced Director of Field Application Engineering to lead our team of technical experts in providing exceptional support to our customers. The Director of Field Application Engineering will play a pivotal role in driving customer success by understanding their unique requirements, providing technical guidance, and ensuring seamless integration of our products into their applications.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s degree preferred).
• 7+ years of experience in Field Application Engineering, Sales Engineering, or technical consulting roles.
• Proven leadership skills with experience managing and developing high-performing teams.
• Strong technical aptitude and expertise in relevant technologies, platforms, and industries.
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Strategic thinking and problem-solving abilities, with a track record of driving revenue growth through presales support.
• Ability to travel as needed to support customer engagements and sales activities.

Nice To Haves

• Strong analytical and strategic thinking skills, adept at translating data into actionable insights.
• Strong level of business acumen and the ability to understand various business scenarios.
• Strong self-management skills, including accountability, goal setting, self-motivation, and time management.
• Strong organizational skills with a process-oriented mindset
• Communication, collaboration, and interpersonal skills with the ability to influence others.

Responsibilities

• Lead, mentor, and coach a team of FAE's.
• Set clear goals and expectations for the FAE team and provide regular feedback and performance evaluations.
• Foster a collaborative and supportive team environment focused on achieving sales targets and delivering exceptional customer experiences.
• Partner with sales leadership to understand customer requirements and develop tailored solutions.
• Lead technical presentations, demonstrations, and proof-of-concepts to showcase product capabilities and address customer needs.
• Collaborate with product management and engineering teams to ensure alignment between customer requirements and product roadmap.
• Develop and maintain technical sales collateral, including presentations, case studies, and product documentation.
• Provide training and enablement sessions for the sales team on product features, competitive positioning, and industry trends.
• Support the development of sales strategies and go-to-market plans for key products and solutions.
• Serve as a technical advisor to customers, helping them understand the value proposition of our products and solutions.
• Build and maintain relationships with key stakeholders, including technical decision-makers and influencers.
• Participate in customer meetings and workshops to gather requirements, assess technical fit, and address any concerns or objections.
• Stay current on industry trends, competitor offerings, and emerging technologies relevant to our products and solutions.
• Identify opportunities for process improvement and automation to streamline activities and enhance efficiency.
• Drive innovation and experimentation to differentiate our offerings and drive competitive advantage.

What This Job Offers

• Job Type: Full-time
• Career Level: Director