Director of Facility Operations, Bronson Methodist Hospital

Bronson Healthcare•Kalamazoo, MI

2d•Onsite

About The Position

The Director of BMH Facility Operations is a key leadership role responsible for overseeing all aspects of facility management and operations at the Bronson Methodist Hospital (BMH) campus, including the Central Utility Plant. The role supports the SVP and COO, BMH to ensure strategic alignment and operational excellence. This role focuses on ensuring safe, efficient, and cost-effective facility operations, while supporting sustainability goals, regulatory compliance, team development, and proactive, continuous improvement initiatives.

Requirements

5 plus years of leadership experience in hospital facility management or healthcare-related operations (required)
Experience with MEP systems and Central Utility Plant operations
Proven experience managing teams, budgets, and regulatory compliance in a healthcare setting
Strong understanding of hospital infrastructure and regulatory requirements
Effective communicator (verbal, written, digital) across all levels of the organization
Data-driven decision-making and analytical mindset
Demonstrated ability to lead cross-functional teams and build internal capacity
Strategic thinker with strong organizational awareness and project management skills
Detail-oriented, highly organized, and service-focused
Proficient with tools such as Microsoft Office Suite, Zoom, Teams, and facilities management systems
Proactive leadership and focused on preventive maintenance

Nice To Haves

Bachelor's degree in Engineering, Facilities Management, Business Administration, or related field (preferred)

Responsibilities

Provide strategic leadership and direction to the Facilities Operations and Central Utility Plant teams at BMH.
Lead the development and implementation of operational plans aligned with organizational goals and sustainability initiatives.
Analyze and improve workflows, reporting structures, and team communication to drive efficiency and performance.
Develop, track, and report Key Performance Indicators (KPIs) for operational, financial, and compliance metrics.
Ensure alignment with regulatory agencies including The Joint Commission, OSHA, and local/state guidelines.
Build and manage a high-performing team of facility leaders, maintenance technicians, engineers, and plant operators.
Maintain and improve mechanical, electrical, plumbing (MEP), and utility infrastructure for the BMH campus.
Develop and enforce maintenance standards, service quality benchmarks, and preventive maintenance programs.
Monitor and reduce operational costs related to energy use, utilities, and vendor services.
Lead readiness and compliance efforts for environmental, safety, and regulatory inspections.
Provide leadership on all air and water quality initiatives and ensure compliance with internal and external standards.
Maintain documentation and communicate updates to senior clinical leadership.
Support continuous monitoring and improvement of air and water quality systems throughout the hospital.
Designate and oversee activities to measure, manage, and reduce GHG emissions across facility operations.
Measure and analyze performance in areas such as: Energy use and purchased utilities (electricity, steam), Anesthetic gas and inhaler use, Waste management (solid waste, fleet fuel use).
Lead goal setting, action planning, and annual reviews to ensure sustainability benchmarks are met.
Manage departmental budgets, including forecasting, expense control, and cost reduction initiatives.
Identify opportunities to reduce vendor costs and build sustainable internal capabilities.
Support strategic planning efforts including capital improvement projects and long-range facility needs.
Serve as the primary liaison between BMH Facilities Operations and internal/external stakeholders.
Facilitate timely communication with clinical leadership, contractors, vendors, and other departments.
Promote a collaborative and solutions-oriented approach to project delivery and problem resolution.