Director of Facilities
About The Position
The Director of Facilities is responsible for the overall leadership, management, and coordination of maintenance, custodial, and facility operations across all properties owned or operated by Community Counseling Center (CCC) within its five-county service area. This role ensures safe, functional, and compliant environments through effective planning, inspection oversight, staff supervision, vendor coordination, and data-driven management of facility operations. As the Director of Facilities, you will oversee all aspects of facility operations, including staff supervision, maintenance planning, compliance, and vendor management. You'll play a critical role in ensuring all sites are safe, well-maintained, and aligned with regulatory and accreditation standards, while also supporting long-term planning and cost-effective operations.
Requirements
- High school diploma or equivalent required
- Demonstrated supervisory experience, preferably overseeing services across multiple locations
- Working knowledge and hands-on skills in facility maintenance and custodial operations
- Strong customer service skills with the ability to multitask and maintain a high standard of quality
- Proficiency in Microsoft Excel or similar data management tools for tracking, reporting, and analysis
- Must have reliable transportation
- Valid driver's license issued by state of residence and must meet agency MVR (Motor Vehicle Record) standards
- Proof of current auto insurance
Responsibilities
- Hire, train, supervise, and evaluate maintenance and custodial staff
- Provide leadership and direction to the Maintenance Team Lead and crew regarding priorities and daily operations
- Hold team members accountable for performance, including coaching, corrective action, and termination recommendations when necessary
- Coordinate all maintenance and custodial services performed by internal staff and external vendors
- Develop and implement organization-wide maintenance and custodial plans
- Create and manage staff schedules and task assignments
- Oversee work order systems to ensure timely completion and accurate documentation
- Respond to or coordinate response for maintenance emergencies and repairs
- Participate in and support an on-call rotation for facility needs
- Ensure proper handling, storage, and compliance related to chemicals and hazardous materials
- Conduct routine internal and external facility inspections
- Ensure all required external inspections (e.g., fire marshal, insurance, extinguishers) are completed timely
- Develop and maintain tracking systems (e.g., Excel) for maintenance activities, inspections, and compliance
- Analyze facility data to identify trends, forecast needs, and improve efficiency
- Partner with leadership to assess facility needs, risks, and improvement opportunities across sites
- Ensure compliance with OSHA, CMS, CARF, and state/local regulations
- Maintain accurate, audit-ready documentation for all facility-related activities
- Manage vendor relationships, including performance evaluation and contract compliance
- Oversee purchasing and assist with accounts payable processes
- Collaborate with CFO to develop and manage facility budgets and identify cost-saving opportunities
- Support inventory management and lifecycle planning for facility assets and equipment
- Perform maintenance and custodial duties as needed
Benefits
- Meaningful work supporting safe and effective care environments
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
11-50 employees
