Director of Events

Troon • Tuscaloosa, AL

14h • Onsite

About The Position

Westerfield Club in Tuscaloosa, Alabama, is hiring a full-time Director of Events. The position oversees the daily operations of the Food and Beverage Banquet department, including private, club, and member events. The Director provides support and guidance to banquet and catering personnel to ensure effective operations and positive guest experiences.

The role manages event planning and execution, staffing, supplies, inventory, banquet documentation, service quality, and department expenses. It also oversees personnel management and training for department associates, communicates policies and procedures, and coordinates with housekeeping and engineering to address facility needs. The position includes frequent standing and walking, regular sitting, occasional work in challenging environmental conditions, and lifting up to 100 pounds occasionally.

The role requires a bachelor’s degree and/or one to two years of related experience and/or training, or an equivalent combination of education and experience, as well as experience managing personnel. A driver’s license may be required. Alcohol service training, food safety, and applicable sanitation training are also specified. Knowledge of Microsoft Word, Excel, and POS systems is preferred.

Requirements

• Bachelor’s degree and/or one to two years of related experience and/or training, or an equivalent combination of education and experience.
• Experience managing personnel.
• English reading and speaking ability may be required to perform job duties and communicate with customers or coworkers.
• A driver’s license may be required.
• Alcohol service training, food safety, and applicable sanitation training.
• Knowledge of software applications such as Microsoft Word, Excel, and a POS system.

Responsibilities

• Review Banquet Event Orders daily to determine staffing levels, setup locations, supplies, and decorating materials.
• Ensure events are set up on time and meet expected product quality and service standards.
• Maintain and continually improve event presentation at the facility.
• Process banquet checks and related documents in accordance with accounting policies and procedures, including recording events in the POS system.
• Maintain inventory and storage areas, prepare inventory reports, and prepare proposals for significant expenditures such as theme parties or equipment.
• Provide input on menu design and revisions.
• Monitor convention and banquet areas for cleanliness and maintenance issues, coordinating with housekeeping and engineering as needed.
• Interview, hire, train, plan, assign, and direct associate work; evaluate performance; reward and discipline associates; and address complaints and resolve problems.
• Manage department members, which may include the Assistant Banquet Manager, Banquet Bartender, Banquet Captain, Banquet Chef, Banquet Server, and Catering Coordinator.
• Provide effective orientation and training for new associates, develop ongoing training programs, and test comprehension.
• Monitor business-volume forecasts and plan staffing, productivity, costs, and other expenses accordingly.
• Implement and maintain excellent service to achieve guest satisfaction.
• Communicate changes and new policies and procedures to the department.
• Conduct staff meetings with subordinates.
• Maintain regular and reliable attendance.
• Incorporate safe work practices into job performance.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with employer match for associates age 19 and older.
• Paid time off (PTO) and leaves of absence, subject to applicable law and eligibility criteria.
• Eligibility for bonuses and commissions.
• Employee meals.

What This Job Offers

• Job Type: Full-time
• Career Level: Director