Director of Environmental Services

COMMONWEALTH CARE OF ROANOKEInnovation, VA
$28 - $31Onsite

About The Position

We are looking for a hands-on, dependable, and people-focused Director of Environmental Services (EVS) to lead our Environmental Services team and help create a clean, safe, comfortable, and welcoming environment for our residents. As the EVS Director, you will play an important role in the daily experience of our residents. You will lead a team, maintain high standards, work closely with other department leaders, and make sure our center looks and feels like a place our residents are proud to call home. If you enjoy leading people, staying organized, solving problems, and taking pride in your work, we would love to hear from you! Environmental Services is more than cleaning. It's about creating a place where people feel comfortable, respected, and at home. Your leadership will directly impact the environment our residents experience every day. You will have the opportunity to build a strong team, improve departmental processes, and make a meaningful difference in the lives of the people we serve.

Requirements

  • Previous supervisory or management experience, preferably in Environmental Services, housekeeping, healthcare, hospitality, or a similar setting.
  • Takes pride in cleanliness, organization, and attention to detail.
  • Is comfortable leading, coaching, and holding team members accountable.
  • Has strong communication and interpersonal skills.
  • Can prioritize tasks and manage multiple responsibilities in a busy environment.
  • Is dependable, flexible, and willing to be hands-on when needed.
  • Has basic computer skills and can maintain electronic and written documentation.
  • Understands the importance of infection prevention, sanitation, and workplace safety.
  • Enjoys working with people and treats residents, families, and coworkers with professionalism and respect.
  • Is willing to learn and grow in the role.
  • Knowledge of environmental services, cleaning, sanitation, and infection control practices.
  • Ability to understand and follow written policies and procedures.
  • Strong organizational and time-management skills.
  • Ability to establish priorities and effectively manage multiple departmental responsibilities.
  • Ability to train, supervise, and evaluate staff.
  • Strong communication and interpersonal skills.
  • Ability to work effectively with residents, families, staff, visitors, and other department leaders.
  • Basic computer skills and ability to maintain electronic and written records.
  • Ability to learn and operate department equipment, including commercial washers and dryers.
  • Ability to recognize and report maintenance or safety concerns promptly.
  • Commitment to resident rights, dignity, privacy, and quality of care.

Responsibilities

  • Lead, supervise, and support the Environmental Services team.
  • Create and maintain daily, weekly, monthly, and annual cleaning and department routines.
  • Monitor department performance and ensure responsibilities are completed consistently and on time.
  • Recruit, interview, hire, train, and coach Environmental Services associates.
  • Provide orientation and ongoing training to help team members succeed.
  • Maintain high standards for cleanliness, sanitation, infection prevention, and safety throughout the center.
  • Ensure appropriate cleaning and maintenance of resident rooms, common areas, and other facility spaces.
  • Maintain accurate department records, logs, schedules, and documentation.
  • Oversee the proper use and care of Environmental Services equipment, including commercial washers and dryers.
  • Identify maintenance concerns and work closely with the Director of Maintenance to address issues promptly.
  • Participate in leadership meetings, QAPI, infection control, safety, and other committees.
  • Work collaboratively with nursing, maintenance, dietary, activities, and other departments.
  • Communicate professionally and respectfully with residents, families, visitors, and team members.
  • Promote resident dignity, privacy, individuality, and rights.
  • Help create a positive experience for residents by maintaining an environment that is clean, comfortable, and welcoming.
  • Support our Service Excellence culture and lead by example.
  • Perform other duties as assigned.
  • Lead by example, maintain high departmental standards, hold staff accountable for assigned responsibilities, and work collaboratively with other department leaders to support resident satisfaction, safety, infection prevention, and overall facility operations.
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