Director of Environmental Services

Lutheran Services Carolinas•Wilmington, NC

2d•Onsite

About The Position

Lutheran Services Carolinas (LSC) is a nonprofit organization providing high-quality Senior Services across North Carolina. Through senior living communities, healthcare, and supportive services, LSC is committed to person-centered care that promotes dignity, wellbeing, and abundant living for older adults. Guided by compassion, integrity, and excellence, we strive to create environments where residents feel valued and teammates can make a meaningful impact every day. Our Trinity Grove community in Wilmington, NC is looking for a Environmental Services Director to join our team.

Requirements

High school graduate or higher education preferred.
One year experience in housekeeping and/or laundry in health care facility.
Proven ability in organizing and directing housekeeping and laundry functions in a health care facility.
Knowledge of state laws governing requirements in housekeeping and laundry functions in a health care facility.
Knowledge of accepted practices and procedures required to keep facility environment sanitary and safe.
Knowledge and technical skills to operate: Floor equipment, including scrubber, hi-speed buffer, vacuum, carpet machine; Wet-vac cleaner; Commercial washers and dryers; Chemical dispensing machines; Other housekeeping and laundry equipment, including but not limited to: mops and mop buckets, spray bottles, hand trucks, carts, dollies, cutting tools.

Nice To Haves

Previous skilled nursing home experience
One-year supervisory experience in environmental services.
Knowledge of Microsoft Office products.

Responsibilities

Provides and supervises a plan of organization designed to implement and facilitate achievement of departmental objectives and programs.
Schedules hours and assigns duties and areas of responsibilities to departmental staff.
Establishes a master staffing plan which will accomplish the departmental utilization of all staff.
Maintains attendance records for departmental staff.
Develops and reviews departmental policies and procedures.
Prepares and recommends a departmental budget to implement housekeeping and laundry objectives.
Estimates need for physical facilities, supplies, and equipment; institutes a system for evaluation and control.
Maintains adequate supplies to complete assigned work and arranges for repair/replacement of equipment.
Establishes and reviews standards for measurement of the quality and quantity of service to be rendered.
Implements and evaluates housekeeping/laundry programs.
Provides and/or implements in-service training programs for all departmental staff.
Secures and maintains instruction and records material for use by department staff members.
Completes required in-services and training as assigned.
Collaborates with the administrative staff and other departmental personnel in planning services for residents and facility policies.
Establishes and maintains an effective system of records and reports.
Implements all corrective measures for deficiencies cited by inspection teams.
Interviews applicants, recommends hiring and firing to the administrator, and maintains supportive documentation.
Is responsible for probationary and annual performance review on all departmental personnel.
Initiates appropriate disciplinary action when necessary.
Understands the purposes and uses of emergency equipment.
Utilizes safety standards and maintains a safe environment.
Participates in safety committee and inspections.
Reflect LSC’s mission, vision, values and customer service standards in daily interactions.
Completes other duties as may be necessary for the orderly operation of the facility.