Director of Housekeeping
Lakewood Retirement Community-LifeSpire•Henrico, VA
•Onsite
About The Position
The Director of Environmental Services is responsible for directing and supervising staff in the Housekeeping and Laundry departments. This role provides leadership over daily operations, staff management, compliance, equipment upkeep, and budget control. The Director ensures high-quality service is delivered to residents at all levels of care.
Requirements
- Must be 21 years of age or older
- Minimum five years of experience in environmental services management
- Supervisory experience in hospitals, retirement homes, or nursing home settings preferred
Nice To Haves
- Leadership experience in housekeeping and laundry within healthcare settings
- Budget oversight and training program development experience
- Professional certifications or compliance achievements
Responsibilities
- Lead and supervise all staff in Housekeeping and Laundry, enforcing VBH policies and maintaining discipline, morale, and service quality.
- Delegate responsibilities to department managers, oversee hiring, onboarding, annual training (e.g., Relias), and ensure ontime performance reviews.
- Manage departmental budgets and expenses—supplies, wages, equipment—and prepare monthly financial reports.
- Maintain, inspect, and replace housekeeping and laundry equipment; coordinate with vendors and maintenance teams.
- Oversee scheduling, timeclock compliance, attendance, and payroll edits to control overtime and staff coverage.
- Ensure compliance with facility protocols, safety rules, fire/disaster plans, and regulatory standards (e.g., VA Dept. of Health, DSS, OSHA).
- Conduct regular audits and inspections of resident rooms and common areas to uphold cleanliness and confidentiality standards.
- Coach and manage staff performance, including conducting disciplinary actions (up to suspension/termination) and recommending promotions or reassignments.
- Manage recordkeeping for staff files, disciplinary actions, training, and regulatory documentation.
- Participate in leadership meetings, facility committees, emergency drills, and assume additional duties assigned by management.
Benefits
- professional development
- cross-department training
- career growth
- competitive salary
- health coverage
- retirement plan
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
