About The Position

The Director of Environmental Services is responsible for the overall leadership, direction, and performance of EVS and Linen operations across a 683,000 sq. ft. acute care hospital with an average daily census of 250 patients. This is a visible leadership role within a complex, fast-paced hospital environment. The ideal candidate is a current EVS Director in a hospital setting who thrives in challenging accounts and has a proven ability to lead teams, drive performance, and partner effectively with hospital leadership. TouchPoint Support Services provides customer-focused support services, specializing in healthcare housekeeping, laundry processing management, patient transportation, and food service. TouchPoint is comprised of committed and talented individuals dedicated to quality, exceptional customer service, and unequivocal results.

Requirements

  • 3–5 years of current experience as an EVS Director in an acute care hospital
  • Proven success managing EVS operations in a complex healthcare environment
  • Strong financial acumen with experience managing budgets and interpreting performance data
  • Demonstrated leadership experience overseeing salaried managers and large frontline teams
  • Excellent communication, interpersonal, and stakeholder management skills
  • Ability to perform effectively in a high-pressure, fast-paced environment
  • Bachelor’s degree or equivalent experience
  • Experience with regulatory surveys and compliance standards
  • Contract-managed services experience

Nice To Haves

  • CHESP certification (strongly preferred)

Responsibilities

  • Lead all EVS and Linen Distribution operations, overseeing 55+ frontline FTEs
  • Directly manage a leadership team of 2 Assistant Directors and 2 Operations Managers
  • Ensure the department maintains an “inspection-ready” state in compliance with all regulatory standards (federal, state, local)
  • Develop, manage, and maintain the departmental budget and monitor all expenditures
  • Drive operational excellence, patient satisfaction, and service quality across the facility
  • Collaborate closely with hospital administration and clinical departments
  • Establish and implement policies, procedures, and performance standards
  • Promote team engagement, development, and accountability across all levels
  • Ensure proper stewardship of client assets, supplies, and financial resources

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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