Director of Environmental Services Operations
About The Position
Acts is currently seeking qualified candidates for our Director of Environmental Services Operations position. In this role, you will be responsible for leading and overseeing Environmental Services operations across all company locations, ensuring exceptional standards of cleanliness, hospitality, safety, infection prevention, and environmental sustainability. Directs and mentors a team of regional environmental services professionals, fostering a culture of accountability, operational excellence, and continuous improvement. Drives innovation in cleaning practices, processes, and service delivery while implementing best practices to enhance resident and team member experiences. Conducts comprehensive training and quality assurance programs with strong attention to detail in both resident-facing and team member areas. Oversees staffing, vendor relationships, and departmental budgets to optimize operational efficiency, control costs, and consistently meet financial and performance targets. Collaborates cross-functionally with leadership teams to support regulatory compliance, workplace safety initiatives, and organizational goals.
Requirements
- Bachelor’s degree in hospitality management, environmental science, or a related field
- Minimum of five years of progressive leadership in multi-site environmental services management, with demonstrated success overseeing operations across multiple locations
- Experience in healthcare, senior living, hospitality, hotels, or similar environments is strongly preferred
- Must possess and maintain a valid driver’s license
Nice To Haves
- Certified Healthcare Environmental Services Professional (CHESP) designation
Responsibilities
- Leading and overseeing Environmental Services operations across all company locations
- Ensuring exceptional standards of cleanliness, hospitality, safety, infection prevention, and environmental sustainability
- Directing and mentoring a team of regional environmental services professionals
- Fostering a culture of accountability, operational excellence, and continuous improvement
- Driving innovation in cleaning practices, processes, and service delivery
- Implementing best practices to enhance resident and team member experiences
- Conducting comprehensive training and quality assurance programs
- Overseeing staffing, vendor relationships, and departmental budgets
- Optimizing operational efficiency, controlling costs, and consistently meeting financial and performance targets
- Collaborating cross-functionally with leadership teams to support regulatory compliance, workplace safety initiatives, and organizational goals
Benefits
- Next day pay (PayActiv benefit)
- Tuition reimbursement
- Commuter benefits
- Scholarship awards
- Professional development programs
- University partnerships
- Referral and discount programs
- Appreciation events
- Wellness initiatives
- Health benefits (medical, prescription, dental and vision)
- Flexible spending accounts
- Life insurance
- Disability programs
- 401(k) plan (with 4% company match after one year of employment)
- Paid time off and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Director
