Director of Enterprise Process Transformation

ANA•Henderson, NV

4d•Onsite

About The Position

Alliance North America (ANA) is a recognized industry leader, established in 2017 and the sole North American supplier of AIRMAN Power Generators, AIRMAN Air Compressors, and ANA’s patented EBOSS® Hybrid Energy System and Smart load bank system. ANA was proudly named a 2025 Top Workplace in the Manufacturing Industry. Our commitment is to 'Make their World Easier' for our customers by providing solutions with a large parts inventory and world-class support. ANA is headquartered in Henderson, Nevada, with locations in Cypress, California, and Spartanburg, South Carolina. ANA is growing and scaling, and we are seeking a Director of Enterprise Process Transformation in an onsite position in Henderson, Nevada. The Director of Enterprise Process Transformation will own the design and governance of ANA’s end-to-end business processes and ensure they are properly implemented and adhered to across the company’s departments and platforms. This role will establish and maintain a unified process architecture across operations, HR, finance, IT, sales, marketing, engineering, support, and supply chain, ensuring departmental decisions support downstream workflows and system integrity. The objective is to create a coherent operating model supported by well-integrated enterprise systems, enabling ANA to scale efficiently. This role requires someone who can lead cross-department change, influence teams across the organization, and ensure that new processes and systems are not only designed well but fully adopted. The position is fully onsite, and the work schedule is weekdays from 8:00 AM-5:00 PM. This role reports to the VP of Finance and IT.

Requirements

Bachelor’s degree in business, engineering, operations, information systems, or related fields.
10–15+ years leading enterprise process transformation, ERP architecture, and business operational systems implementation.
Demonstrated success driving cross-functional change in organizations where processes span multiple departments and systems.
Experience implementing or rescuing ERP/CRM transformations where adoption, governance, and workflow discipline were required across teams.
Strong, successful experience aligning ERP (Business Central or Microsoft Dynamics), CRM (Salesforce or similar), and operational systems into a coherent operating model.
Proven ability to navigate organizational resistance and drive adoption of new processes and systems.
Deep understanding of enterprise operational workflows across finance, operations, sales, supply chain, HR, and support.
Experience translating business processes into system architecture across ERP, CRM, and enterprise platforms.
Strong understanding of data governance, system integrations, and enterprise reporting environments (e.g., Power BI).
Comfortable challenging the status quo and pushing the organization toward disciplined processes and system adoption.
Able to command a room, build credibility quickly, and lead cross-department discussions with senior leaders.
Skilled at navigating personalities, incentives, and departmental friction to move change forward.
Understands how decisions in one department cascade across operations, finance, and enterprise systems.
Able to design workflows that scale with the business and eliminate operational friction.
Comfortable working directly with operations, finance, engineering, IT, and sales teams.
Converts operational needs into system logic, automation, and integrated workflows across ERP and CRM platforms.
Focused on ensuring processes are actually adopted, not just designed.

Nice To Haves

Experience operating in manufacturing, operationally complex, or rapidly scaling companies strongly preferred.

Responsibilities

Map and document ANA’s core end-to-end workflows, including: Lead-to-Order, Order-to-Cash, Procure-to-Pay, Manufacture-to-Ship, Inventory Management, Record-to-Report, Employee Lifecycle.
Identify inefficiencies, bottlenecks, and cross-department failure points.
Translate business processes into documented system workflows across ANA’s technology stack, including: MS Dynamics 365 Business Central, Salesforce, Finance, operations, HR and reporting platforms (including Power BI), Integration and automation tools, Master data and permission governance structures.
Establish governance for how processes are created, modified, and maintained.
Evaluate departmental process changes for downstream operational and system impacts.
Facilitate alignment between departments.
Drive operational efficiency through automation, standardization, and system optimization.
Reduce manual workarounds and process delays.
Improve the quality and consistency of operational and financial data.
Improve effective use of core platforms such as Business Central and Salesforce.
Partner with leadership and teams to ensure processes are correctly executed within systems.
Provide guidance and training to support adoption of improved workflows.