Task Force Director of Engineering (Remote)

Sonesta Hotels•Newton, MA

2d•$110,000 - $125,000•Remote

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Reporting to the Vice President of Engineering, Directs and supervises the Maintenance staff as requested by General Manager. Directs a team responsible for the maintenance of buildings and grounds, including renovations, expansions, and improvements. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly. Teamwork, collaboration and proactive communication across both Operations and Engineering management are critical to this position’s success. The ideal candidate has a passion for responding and solving problems, provides strong customer service, and constantly seeks to improve upon current situations through clear communication, accountability, and coaching. A strong background in facilities systems and preventative maintenance programs across typical building disciplines (i.e. HVAC, roofs, electrical, plumbing, etc.), as well as building management systems, is expected.

Requirements

Track record of delivering exceptional support to colleagues, clients, customers and/or guests
Ability to prioritize and organize work assignments, and enforce hotel’s standard policies, procedures, and programs
An ability to respond quickly and develop solutions for common inquiries, complaints, and urgent issues, and deal with a wide variety of variables in situations where only limited standardization exists.
Ability to clearly present action plans and updates to senior management and ownership representatives on key projects and urgent matters
Experience in working with and managing third party vendors, establishing partnerships as needed, and setting clear expectations and accountability
Working knowledge of life/safety systems, plumbing codes, electrical codes, national/local fire codes, local mechanical codes, water treatment program, blueprints/schematics.
Demonstrable expertise in analysis and action taking
Excellent oral and written communication
Excellent organizational skills
Appropriate professional appearance and demeanor
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Familiarity and experience with large building facilities system (i.e. central plants, chillers, boilers, cooling towers, water systems, generators, etc.)
Familiarity and experience using hotel & building systems (i.e. Transcendent, ALICE, INNCOM, Verdant, Saflok, HVAC BMS, etc.)
Proficient in Microsoft Word, Excel and PowerPoint
High school diploma or equivalent vocational training acceptable based on work experience, minimum of 7 years direct experience in the maintenance of mechanical, life/safety, electrical and plumbing operations of hotels or commercial buildings, and 5 years supervisory experience.

Nice To Haves

Bachelors or associate’s degree in Technical Field or Engineering preferred.

Responsibilities

Maintain, coordinate and monitor preventive maintenance programs of all building equipment and guest rooms
Assist General Managers with all aspects of Capital Improvement Projects including budgeting, forecasting, bidding and selection of potential contractors. Approver of Project Approval Requests for assigned properties
Assists General Manager with all Emergency procedures and preparedness.
Follow up on projects and assignments, coordinated with General Managers
Audit and inspect assigned facilities as needed, in coordination with Operations management
Manage third party vendors and national account partners, as required, setting clear expectations and accountability
Foster clear communications with key stakeholders and management of assigned properties
Develop, recommend and direct the operation, policies, procedures, plans and programs of the Engineering Department
Proactively track Capital & Operations projects, asset inventory, and contracts
Participate in Standard Operating Procedures development and rollout
Review potential new systems, equipment, and programs and recommend for use to senior management and business unit partners
Actively participate and represent the Engineering team in renovation projects and conversions of new properties up to and including punch walks before inventory is turned over to the operations team
Analyze accounting records and data for operating costs and variance reports.
Use approved contracts for services.
Identify opportunities to improve overall bottom line of Property, Operations and Maintenance expenditures
Interview, train and coach Directors of Engineering, Chief Engineer, and Maintenance Manager applicants.
Ensure team members receive proper training applicable to their position and career aspirations and in accordance with company policy and/or local laws
Responsible for monitoring, measuring, and recognizing performance of team members who directly report to the role and indirect reports
Support, comply with and promote company initiatives, policies and guidelines.
Handle employee issues in a professional and timely manner
Responsible for ensuring success through the eyes of employees, guests, and owners
Utilize and collaborate with resources across different departments and corporate office
Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture
Focus on the mission and well-being of the department, hotel, and company as a whole
Lead by example and operate with integrity and respect
Inspire your team to embrace and demonstrate our values and GUEST People Standards