Task Force Manager

Chicago Marriott Northwest • Hoffman Estates, IL

3h • Onsite

About The Position

The Ghoman Group is seeking an experienced and highly motivated Task Force Manager to provide operational leadership and support across our portfolio of Marriott-branded hotels. This position is ideal for a hospitality professional who thrives in a dynamic environment and is willing to travel extensively to assist with hotel openings, staffing shortages, operational transitions, training, and performance improvement initiatives. Marriott experience is required. The successful candidate will be flexible, hands-on, and capable of quickly integrating into hotel teams to ensure operational excellence and exceptional guest satisfaction.

Requirements

• Marriott hotel experience is mandatory.
• Minimum 3–5 years of hotel management experience, preferably as a General Manager, Assistant General Manager, Operations Manager, or Department Head.
• Strong knowledge of Marriott brand standards and hotel operations.
• Proven leadership and team management experience.
• Ability to adapt quickly to different hotel environments and operational needs.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work independently with minimal supervision.
• Valid driver's license and ability to travel extensively.

Nice To Haves

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
• Experience supporting multiple hotel properties.
• Experience with Marriott systems such as FOSSE, MGS, GXP, MARSHA, or Opera PMS is a plus.
• Strong financial acumen, including budgeting, forecasting, and labor management.

Responsibilities

• Travel to assigned Marriott properties to provide operational leadership and support.
• Assist hotels during management transitions, new openings, renovations, staffing shortages, and special projects.
• Lead and support Front Office, Housekeeping, Food & Beverage, and other operational departments as needed.
• Ensure compliance with Marriott brand standards, policies, and operating procedures.
• Coach, mentor, and train hotel associates and department leaders.
• Identify operational challenges and implement effective solutions.
• Monitor guest satisfaction scores and develop action plans to improve service performance.
• Conduct operational audits and ensure brand compliance.
• Assist General Managers in achieving financial, operational, and guest satisfaction goals.
• Support recruitment, onboarding, and training initiatives when necessary.
• Prepare operational reports and communicate findings to senior leadership.
• Build strong relationships with hotel management teams and ownership.

Benefits

• Health, Dental, and Vision Insurance.
• Paid Time Off (PTO).
• Paid Holidays.
• 401(k) Retirement Plan.
• Mileage and eligible travel expenses reimbursed per company policy.
• Professional development and career advancement opportunities within The Ghoman Group.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree