Director of Engineering

Performance Hospitality•Orlando, FL

1d•$85,000 - $90,000•Onsite

About The Position

The Director of Engineering oversees all aspects of the performance and operation of the Engineering Division of the hotel as well as the overall management and operational aspect of the Engineering Department. This position oversees the daily operations of the Engineering department and its associates, quality service, guest satisfaction and safety and is responsible for the effective management of all engineering and maintenance operations within the hotel. The Director of Engineering will also ensure proper training and supervision of all Engineering personnel and provide consistent, cost-effective maintenance programs that ensure the safe and efficient operation of the hotel.

Requirements

High School Diploma or equivalent.
Minimum of ten (10) years in a hotel maintenance type position.
Basic understanding of HVAC, electrical, plumbing and carpentry concepts required.
Previous construction or hotel maintenance department lead or supervisory experience a must.
Ability to effectively and efficiently supervise staff, daily operations and resolve operational problems in compliance with policies and procedures.

Nice To Haves

Trade, Vocational Certificate and/or college course work in related field a plus.

Responsibilities

Prepare and maintain schedules, logs, records and other documentation to ensure a smooth operation and minimize liabilities.
Manage Engineering associates and ensure they are properly trained in guest service, standard operating procedures and loss prevention standards.
Prioritize, perform and/or monitor Engineering service requests to ensure guest convenience, satisfaction, and safety.
Assign, track, monitor and perform preventive maintenance and resolve repairs in a courteous, efficient, safe manner.
Monitor and control expenses.
Support hotel departmental maintenance programs and execute daily, weekly and monthly checklists.
Respond to all building-related safety concerns.
Respond in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
Work days, evenings, weekends, holidays under pressure and deal with stressful situations during busy periods.
Ensure associates are equipped with the necessary knowledge and skills to achieve job expectations.
Clearly communicate to associates the standards of performance and their role in contributing to individual and team success.
Ensure all required training occurs including orientation, safety, fire, alcohol awareness, food handling and blood-borne pathogen.
Coordinate compliance of service contracts.
Ensure staff compliance with internal controls, policies, procedures, standards and regulations.
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
Attend all scheduled training sessions and meetings as required.
Comply with all companys policies and procedures on a regular basis.
Perform any other job-related duties as deemed necessary.

Benefits

Earn Starfish Reward points redeemable for a variety of gift cards
Associates receive hotel and restaurant discounts & perks at any of our properties (excluding your home property).
Become a department trainer
Join our Job Coach Program.
Continued Leadership Education Program! We offer an ongoing Performance Hospitality Leadership Series (PHLS, Weekly Webinars, e-learning courses).
Seven (7) paid holidays throughout the year.
Quarterly Themed Luncheons; Formal End-of-year Celebration
Exceptional benefits including elective Medical, Dental, Vision, and Short-Term Disability coverage.
Company paid Basic Life Insurance, AD&D, Long-term Disability, Employee Assistance Program (EAP) and Travel Assistance Program.
Choose one (1) paid day of personal celebration each year to use however you choose.