Director, Engineering

AccorHotel•Carolina, PR
•Onsite

About The Position

The Director of Engineering is responsible for the administrative, financial, and operating aspects of the hotel’s engineering division, and for the safe and profitable operation of the hotel. The role leads engineering staff and oversees hotel facilities, equipment, grounds, maintenance, life-safety systems, budgets, vendor contracts, and compliance with applicable laws and hotel standards. The successful candidate will help lead Fairmont El San Juan Hotel through a period of transformation and growth. The position plays a pivotal role in shaping the guest experience, strengthening organizational culture, developing future leaders, and advancing asset enhancement initiatives.

Requirements

  • A four-year college degree and at least one year of related management experience, or a two-year college degree and at least three years of related management experience.
  • Five years of progressive facilities management experience or experience in a related area.
  • Ability to convey information and ideas clearly.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
  • Ability to meet deadlines and multitask.
  • Effectiveness in anticipating, preventing, identifying, and solving workplace problems.
  • Ability to assimilate complex information from disparate sources and adapt it to particular needs.
  • Ability to listen to, understand, and clarify concerns raised by coworkers and guests.
  • Ability to work with and understand financial information and data, and perform basic arithmetic functions.
  • Ability to obtain required certificates, including an annual Health Certificate as required by law.
  • Good conduct certificate required.
  • Responsible alcohol service certification required.

Nice To Haves

  • Engineer’s license preferred.
  • CPR/First Aid certification preferred.
  • Food Safety certification preferred.

Responsibilities

  • Supervise and train Engineering staff in customer service, empowerment, standard operating procedures, and loss prevention standards.
  • Create, approve, and post Engineering staff schedules.
  • Create and adhere to the department’s annual budget, develop financial forecasts, and participate in monthly profit-and-loss review meetings.
  • Develop and implement plans to maintain the property, equipment, grounds, and other assets in an acceptable state of repair.
  • Ensure the hotel complies with applicable local, state, and federal laws, including the Americans with Disabilities Act (ADA).
  • Create and implement a preventative maintenance program for hotel equipment.
  • Ensure emergency and life-safety equipment and systems are inspected, tested, and certified according to hotel standards.
  • Ensure room maintenance requests are handled promptly and courteously.
  • Follow up immediately on alarms to determine their location and cause, establish emergency status, report findings to the Front Desk, and take necessary action.
  • Assist with special projects and renovations.
  • Participate in the Manager on Duty (M.O.D.) program.
  • Participate in energy conservation programs.
  • Review guest and meeting planner comment cards and ensure identified problems are corrected promptly.
  • Administer vendor contracts controlled by the Engineering department.
  • Support and participate in hotel programs and attend required meetings.
  • Maintain regular attendance and comply with hotel standards for appearance, grooming, uniform, nametag, and conduct.
  • Perform other duties as required.

Benefits

  • Employee benefit card offering discounted rates at Accor properties worldwide.
  • Learning programs through Accor Academies.
  • Opportunity to develop talent and grow within the property and across the world.
  • Opportunity to make a difference through Corporate Social Responsibility activities.
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