Director of Engineering

AccorHotel • Miami Beach, FL

9d

About The Position

Under the general guidance of the General Manager, the Director of Engineering establishes and directs the property’s overall maintenance and safety objectives. The role leads the engineering department, ensures deadlines and initiatives are met, and manages the hotel’s appearance, equipment, and systems to maintain a safe environment for guests and staff. The Director supervises work and repairs performed by operating engineers to maintain high operational standards.

The position develops and implements facility-management and engineering strategies, maintains service levels and engineering standards, and manages operating and capital budgets. It oversees vendors and construction or facility-improvement projects, ensures compliance with applicable safety laws and policies, and provides technical expertise in building systems, energy management, and infrastructure. The Director also supervises maintenance priorities and schedules, maintains accurate service records, and works with other departments to improve efficiency, sustainability, and guest satisfaction.

The role may include related tasks needed to provide exceptional guest service. It requires effective communication, sound judgment, composure during emergencies, and the ability to adapt procedures to unusual situations. The position works inside and outside as business needs require and involves extended computer use and physical activity, including standing or walking for at least an eight-hour shift, twisting, pushing or pulling, reaching, bending, climbing, and carrying objects.

Requirements

• At least five years of hands-on maintenance experience.
• Three years of supervisory experience, preferably in an upscale or lifestyle-brand hotel.
• Proven team-leadership ability, high energy and motivation, and a track record of living the company’s values.
• Ability to use computers to enter and locate work-related information; experience with point-of-sale systems is also referenced.
• Ability to spend extended periods viewing a computer screen.
• Gracious, friendly, and fun demeanor.
• Ability to multitask, work in a fast-paced environment, and maintain a high level of attention to detail.
• Ability to maintain positive and productive working relationships with other employees and departments.
• Ability to work independently and collaboratively to promote teamwork.
• Ability to stand or walk for a minimum eight-hour shift.
• Ability to remain observant and respond quickly to situations while multitasking and handling stressful situations.
• Ability to twist, push or pull, reach, bend, climb, and carry objects as necessary.
• Excellent communication skills and ability to read, write, speak, and understand English.
• Knowledge of federal, state, and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.
• Maintain a neat, clean, and well-groomed appearance and follow department uniform guidelines.

Nice To Haves

• College degree in Business, Hospitality, or a related field preferred.
• Intermediate to proficient understanding of computer systems such as Opera, Microsoft Word, Excel, and Outlook preferred.
• Supervisory experience in an upscale or lifestyle-brand hotel preferred.

Responsibilities

• Establish and maintain strong working relationships with senior management, staff, and key partners to support engineering and facility-management functions.
• Develop and implement short- and long-term facility-management and engineering strategies.
• Define, maintain, and improve service levels and support models to protect capital investments and maintain optimal workplace environments.
• Manage operating and capital budgets for building repairs, maintenance, and engineering projects.
• Oversee third-party vendors for compliance with scope, schedule, budget, service levels, and quality standards.
• Ensure workplace health and safety compliance with local laws, codes, and company policies for employees and visitors.
• Provide technical expertise on building systems, energy management, and infrastructure, and develop facility-engineering standards and procedures.
• Lead project management for construction and facility-improvement projects, including contract negotiation and administration.
• Supervise the engineering team, prioritize and schedule maintenance tasks, and ensure timely completion of maintenance work and guest-service requests.
• Maintain hotel systems and equipment, including HVAC, electrical, plumbing, and fire-safety systems, and keep accurate service and repair records.
• Collaborate with other departments and participate in initiatives to improve operational efficiency, sustainability, and guest satisfaction.
• Perform related tasks as needed to support exceptional guest service.
• Communicate directions and information clearly to venue teams and team members, listen to requests, and respond appropriately.
• Remain calm and alert during emergency situations and make decisions based on experience and sound judgment.
• Work inside and outside as needed based on business volumes.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed