Director of Engineering

Delano•Miami Beach, FL

About The Position

The Director of Engineering establishes and directs the property’s maintenance and safety objectives under the general guidance of the General Manager. The role leads the engineering department, ensures initiatives and deadlines are met, and oversees the hotel’s appearance, equipment, and systems to maintain a safe environment for guests and staff. The Director supervises operating engineers and their work and repairs, and is responsible for maintaining high operational standards. The position develops facility management and engineering strategies, manages operating and capital budgets, oversees third-party vendors, and ensures workplace health and safety compliance. It provides technical expertise on building systems, energy management, and infrastructure; leads construction and facility improvement projects; and supervises maintenance scheduling and guest service requests. The Director maintains hotel systems and equipment, including HVAC, electrical, plumbing, and fire safety systems, and keeps accurate service and repair records. The role collaborates across departments on operational efficiency, sustainability, and guest satisfaction, and may perform related tasks to support exceptional guest service. The Director communicates directions clearly, responds appropriately to requests, remains calm and alert during emergencies, and uses sound judgment to make decisions and adapt procedures to unusual situations. The position requires working indoors and outdoors as needed and meeting the hotel’s appearance and uniform guidelines.

Requirements

At least five years of hands-on maintenance experience.
At least three years of supervisory experience, preferably in an upscale or lifestyle-brand hotel.
Proven team leadership, energy, motivation, and a track record of living the company’s values.
Ability to enter and locate work-related information using computers and/or point-of-sale systems.
Ability to spend extended periods viewing a computer screen.
Gracious, friendly, and fun demeanor.
Ability to multitask, work in a fast-paced environment, and maintain attention to detail.
Ability to maintain positive and productive working relationships with other employees and departments.
Ability to work independently and collaboratively to promote teamwork.
Ability to stand or walk for a minimum eight-hour shift.
Ability to observe and respond quickly to situations while multitasking and handling stressful situations.
Ability to twist, tow (push or pull), reach, bend, climb, and carry objects as necessary.
Excellent communication skills and ability to read, write, speak, and understand English.
Ability to work inside and outside throughout the year as required by business volumes.
Knowledge of federal, state, and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.
Must maintain a neat, clean, and well-groomed appearance and follow applicable department uniform guidelines.

Nice To Haves

College degree in Business, Hospitality, or a related field preferred.
Intermediate to proficient understanding of computer systems such as Opera, Microsoft Word, Excel, and Outlook preferred.

Responsibilities

Establish and maintain working relationships with senior management, staff, and key partners in support of engineering and facility management.
Develop and implement short- and long-term facility management and engineering strategies.
Define, maintain, and improve service levels and support models to protect capital investments and ensure optimal workplace environments.
Manage operating and capital budgets for building repairs, maintenance, and engineering projects.
Oversee third-party vendors to ensure compliance with scope, schedule, budget, service levels, and quality standards.
Ensure workplace health and safety compliance with local laws, codes, and company policies for employees and visitors.
Provide technical expertise on building systems, energy management, and infrastructure, and develop facility engineering standards and procedures.
Lead project management for construction and facility improvement projects, including contract negotiation and administration.
Supervise the engineering team, prioritize and schedule work, and ensure timely completion of maintenance tasks and guest service requests.
Maintain hotel systems and equipment, including HVAC, electrical, plumbing, and fire safety systems, and keep accurate service and repair records.
Collaborate with other departments on initiatives to improve operational efficiency, sustainability, and guest satisfaction.
Perform related tasks as needed to support exceptional guest service.
Communicate clearly and effectively with venue teams and team members, listen to requests, and provide appropriate responses and accurate information.
Remain calm and alert during emergencies and make sound decisions, adapting procedures when unusual situations arise.