Director of Engineering – Retirement Digital Platforms

ManulifeWaterloo, ON
$127,330 - $236,470Hybrid

About The Position

We are seeking a Director of Engineering to lead the delivery and evolution of our US Retirement digital platforms. In this role, you will lead and grow high-performing engineering teams responsible for building secure, scalable, and customer-centric solutions that help millions of customers plan for their financial future. You will play a key leadership role in shaping engineering strategy, driving platform reliability and security, and advancing modernization through cloud and AI-enabled technologies. This is an opportunity to influence enterprise-scale transformation while fostering an inclusive and innovative engineering culture.

Requirements

  • Experience leading engineering teams delivering cloud-based applications at scale
  • Strong understanding of modern software development practices and system design
  • Experience partnering with cross-functional stakeholders to deliver business outcomes
  • Knowledge of secure development practices, application performance, and reliability
  • Excellent communication, collaboration, and stakeholder management skills

Nice To Haves

  • Experience with modern frontend frameworks (e.g., React)
  • Familiarity with backend and API-based architectures
  • Experience working with cloud platforms such as Azure
  • Exposure to DevOps practices, CI/CD pipelines, and observability tools
  • Interest in or experience with AI-enabled development tools

Responsibilities

  • Define and lead the engineering strategy, roadmap, and technical direction for retirement digital platforms
  • Partner with product, architecture, and business leaders to deliver high-impact customer outcomes
  • Contribute to broader organizational strategy and cross-functional initiatives
  • Lead teams to design, build, and operate scalable web applications and supporting services
  • Drive adoption of modern engineering practices including CI/CD, DevOps, and automation
  • Ensure consistent delivery of high-quality, customer-focused solutions
  • Champion secure coding practices and lead vulnerability remediation efforts
  • Strengthen platform resilience, performance, and availability across digital systems
  • Partner with security and risk teams to ensure compliance and continuous improvement
  • Build, develop, and mentor high-performing engineering teams across multiple workstreams
  • Foster an inclusive culture of accountability, continuous learning, and psychological safety
  • Support career growth through coaching, feedback, and development opportunities
  • Evaluate and adopt emerging technologies, including AI-enabled development tools
  • Continuously improve engineering processes, quality, and developer experience

Benefits

  • health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans
  • various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
  • financial education and counseling resources
  • generous paid time off program in Canada includes holidays, vacation, personal, and sick days
  • full range of statutory leaves of absence
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