Director of Engineering Program Management, Retail Engineering

Apple • Sunnyvale, CA

10d

About The Position

As a leader in Apple's Information Systems and Technology (IS&T) organization, the Director of Engineering Program Management will shape technology supporting Apple's global operations, including enterprise and customer systems, server and data infrastructure, retail and sales software, corporate solutions, AI and data platforms, and infrastructure and cybersecurity services. The role is within Retail and Marcom Engineering, which builds and operates systems and experiences for Apple's online and physical stores and interactive marketing operations.

The position leads the vision, planning, and execution of IS&T's program roadmap across engineering, product, and business teams. Initiatives may span enterprise and customer systems, AWS and GCP cloud infrastructure, retail and supply chain software, corporate workflow systems, AI and machine learning platforms, and enterprise security services. The Director leads program managers responsible for taking cross-functional programs from concept through delivery, managing dependencies, surfacing and resolving risks, and giving executive stakeholders visibility into progress, trade-offs, and outcomes. The role partners with engineering leadership to translate business and technical requirements into executable roadmaps and is accountable for the quality, timeliness, and impact of the team's programs.

Requirements

• 10 or more years leading cross-functional teams in technical program or product delivery, such as Program Management or Engineering Management.
• Bachelor's or master's degree in Computer Science, Engineering, or Information Systems, or equivalent work experience.
• Prior experience operating at senior manager level or above in a large-scale technology organization.
• Proven record delivering large-scale enterprise technology programs spanning infrastructure, data systems, retail or sales technology, or AI/ML platforms, with measurable business or operational impact.
• Experience building, motivating, and leading teams of program managers across multiple concurrent initiatives.

Nice To Haves

• Experience leading large-scale, cross-functional technology programs spanning hardware, software, infrastructure, or enterprise systems.
• Ability to engage business and engineering partners and influence executive stakeholders on complex, ambiguous initiatives.
• Strong creative and critical thinking skills, with the ability to triage and prioritize cross-functional teams under pressure.

Responsibilities

• Drive the vision, planning, and execution of IS&T's program roadmap.
• Build, lead, motivate, and develop a team of program managers.
• Lead program managers delivering cross-functional programs from concept through delivery.
• Manage dependencies across engineering organizations.
• Surface and resolve program risks.
• Ensure executive stakeholders have clear visibility into progress, trade-offs, and outcomes.
• Partner with engineering leadership to translate business and technical requirements into executable roadmaps.
• Ensure the quality, timeliness, and impact of programs delivered by the team.
• Partner across engineering, product, and business teams on complex technology initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director