Director of Engineering, Members

CLEAR - Corporate•New York, NY

18h•$435,000 - $535,000•Onsite

About The Position

The Director of Engineering, Members Platform, leads the organization responsible for delivering seamless, secure, and frictionless consumer experiences for CLEAR members. The role owns the platforms powering membership, identity proofing, and biometrics, and drives their strategy, execution, and operational excellence at scale. The director defines the technical strategy and roadmap for member-facing platforms, leads and develops Engineering Managers and senior individual contributors, and partners with Product, Security, and Engineering leadership on priorities, architecture, and delivery. The role also owns vendor strategy and integrations across CRM, payments, and billing platforms, while establishing engineering standards and best practices for system design, reliability, observability, and operational excellence. Success is measured by platform reliability and performance; delivery against roadmap commitments; vendor and infrastructure cost efficiency; the strength and growth of the engineering organization; and measurable improvements in engineering practices, system quality, and operational excellence. CLEAR describes its offices as bright and energetic, with an open concept, conference rooms, and casual co-working spaces. The company offers catered lunches and stocked kitchens. The position's compensation range is $435,000–$535,000, representing combined base salary, annual bonus incentive, and new-hire equity package; refresh equity grants may also be provided. Actual compensation varies based on factors including location, education, skills, experience, and performance.

Requirements

At least 4 years of experience leading and scaling engineering organizations, including managing managers and teams of 20 or more engineers.
Experience driving large-scale platform initiatives such as system re-architecture, vendor migrations, or multi-tenant platform development.
Strong technical judgment and organizational leadership to set a high bar for engineering excellence.
Ability to build and sustain high-performance teams focused on accountability, ownership, and continuous improvement.
Ability to operate with ownership and deliver measurable outcomes in fast-paced, complex environments.

Responsibilities

Define and execute the technical strategy and roadmap for CLEAR’s member-facing platforms, including membership, identity proofing, and biometrics.
Lead and develop a team of Engineering Managers and senior individual contributors, building a high-performing organization focused on growth, accountability, and impact.
Partner cross-functionally with Product, Security, and Engineering leadership to align on priorities, architecture, and delivery of secure, scalable solutions.
Own vendor strategy and integrations across CRM, payments, and billing platforms, ensuring cost efficiency, reliability, and scalability.
Establish and uphold engineering standards, including best practices in system design, reliability, observability, and operational excellence.