Director of Engineering - Distribution
About The Position
FareHarbor is seeking a Director of Engineering for its Distribution pillar. This role is crucial for ensuring clients are well-connected within the travel platform ecosystem, managing pricing and availability, and benefiting from optimized booking experiences. The engineering leadership in this position directly impacts partner adoption, Distribution revenue, and client growth. As the head of engineering for this pillar, you will lead and grow the engineering team, own the technical strategy, execution, reliability, and people leadership for a range of interconnected systems including Desk, Affiliates engines, External APIs, and highly optimized Sites integrated with FareHarbor's core capabilities.
Requirements
- 10+ years engineering experience with ≥4 years leading managers or broad, cross-functional engineering teams.
- Strong operational instincts: SRE/observability, incident leadership, and continuous reliability improvements.
- Great people leader: hires well, develops managers, sets priorities and creates accountability.
- Strong experience designing, building and shaping high-scale distributed systems, with a demonstrated ability to drive growth by leveraging technology effectively (platforms, integrations, and customer-facing services).
- Managing velocity while building for scale — proven skill balancing rapid delivery and GTM urgency with sound architecture, long-term maintainability and technical debt management.
- Own system health: accountable for SLOs/SLIs, observability, incident response and continuous reliability improvements; strong operational instincts and experience with SRE practices.
- Experience modernizing legacy platforms — migrating or evolving monoliths into more scalable, maintainable architectures while minimizing business disruption.
- Must be authorized to work in the United States.
Nice To Haves
- Experience in travel, marketplaces, eCommerce, or integrations with OTAs and large external partner sites.
Responsibilities
- Own technical strategy and architecture for Distribution’s many surfaces: Affiliates, Content, OTA/reseller APIs, FH Sites, and connectivity.
- Design pragmatic, loosely-coupled systems that protect the core monolith while enabling Distribution services to iterate and scale safely.
- Define SLOs/SLIs, runbooks and on-call practices for Distribution services; lead incident response and continuous improvement.
- Build observability and dashboards that give visibility into partner health, adoption and integration performance.
- Partner tightly with Product and Commercial to translate GTM priorities into technical roadmaps and delivery plans.
- Build and grow high-performance, multi-disciplinary engineering teams by adopting engineering best practices and responsibly leveraging AI to boost the team’s collective performance.
- Recruit, manage and coach managers, and set a consistently high bar for both the team and yourself.
Benefits
- Medical, dental + vision coverage
- 26 vacation days, 10 sick days & 12 paid holidays per year
- Global leave benefit
- 22 weeks paid parental leave
- 2 weeks paid grandparent leave
- Extended care and bereavement leave
- Life insurance policy
- 401k + employer matching
- Social hours & events and team-building
- Educational Opportunities
- Wellness benefits (Headspace subscription & wellness webinars)
- Work-from-home assistance
- Paid volunteer hours
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
