Director of End-to-End (E2E) Program Management

Microsoft•,

6d•$142,800 - $304,200

About The Position

Microsoft Cloud Operations + Innovation (CO+I) is the team behind the cloud, delivering over 200 Microsoft web portals and live/online services worldwide. CO+I is responsible for the infrastructure, security, compliance, operations, globalization, and manageability that power Microsoft’s cloud platform. Our focus is on enabling smart growth, driving high efficiency, and delivering trusted experiences to customers and partners globally. Within CO+I, the Air Gapped Cloud (AGC) Delivery & Execution organization is responsible for delivering secure, mission-critical infrastructure in highly regulated environments. This team translates demand signals into predictable capacity delivery and serves as the single-threaded owner for end-to-end infrastructure execution. The organization integrates program management, datacenter development, construction, integration, and readiness—from early planning through operational handoff—while upholding the highest standards of security, safety, quality, and compliance. The Director of End-to-End (E2E) Program Management is accountable for the successful delivery of complex, mission-critical programs from concept through Colo Ready and live operations. This role serves as the single-threaded leader responsible for integrating scope, schedule, cost, risk, and cross-functional execution across internal and external partners. The Director ensures secure, predictable delivery of AGC capacity commitments while acting as the source of truth for program health, delivery status, and risk. This role provides clear insights and decision support to AGC leadership. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
1+ year(s) project or people management experience.
3+ years of experience managing cross-functional and/or cross-team projects.
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport.

Nice To Haves

Bachelor’s degree in Engineering, Construction Management, Business, or related field.
10+ years of experience leading complex programs with accountability for scope, schedule, risk, and resources.
Demonstrated experience delivering programs in regulated, secure, or mission-critical environments.
Strong executive communication and stakeholder management skills.
Experience delivering hyperscale data center or infrastructure programs.
Familiarity with Microsoft Cloud, CO+I delivery models, or government-regulated environments.
Strong analytical skills with experience leveraging schedule analytics and program performance metrics.
Proven ability to influence and lead through ambiguity in matrixed organizations.

Responsibilities

Own end-to-end execution of AGC programs from Concept and Kickoff through Colo Ready delivery.
Partner with Program Sponsors and Segment Owners to establish clear accountability across Initiation, Planning, and Execution phases.
Own program entry and exit criteria for each phase, ensuring readiness alignment across all disciplines.
Drive integrated delivery across design, construction, IT, commissioning, security, and operations.
Develop and maintain the program baseline schedule (Schedule 1.0) aligned to approved delivery commitments.
Partner with cost and finance teams to align schedule and cost baselines.
Monitor execution performance using milestones, leading indicators, and corrective action plans.
Ensure disciplined controls to protect committed delivery dates and outcomes.
Lead proactive identification, analysis, and mitigation of program risks.
Maintain a Program Risk Management Plan with clear ownership and mitigation strategies.
Manage program change ensuring impacts to scope, schedule, cost, and security are clearly understood and governed.
Escalate issues with clear options, recommendations, and data-backed tradeoffs for leadership decisions.
Serve as the single source of truth for program health, progress, risks, and issues.
Provide regular executive reporting to AGC governance forums.
Maintain core AGC reporting artifacts and delivery plans with transparent, consistent optics.
Drive lessons learned and root cause analysis to improve predictability and execution maturity.
Contribute to standardization of E2E delivery practices across AGC programs.
Mentor and coach program managers, raising the bar for E2E execution excellence.
Leads with clarity, calm, and accountability in high-pressure environments.
Builds trust through transparency, disciplined execution, and ownership of outcomes.
Demonstrates a customer- and security-first mindset aligned to the AGC mission.
Models Microsoft values with a focus on collaboration, inclusion, and continuous improvement.
Embody our Culture and Values.